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November 2023 by Jeff Foster
I had a large power tool that was a family heirloom that I inherited. I live in San Diego and it needed to ship from the Dayton, Ohio area. I contacted Craters & Freighters after a google search for shipping assistance. Jessica returned my inquiry within 24 hours! I was very impressed and grateful as she walked me through the process over multiple emails. Her patience and clear next steps assured me that the 3rd generation, irreplaceable item would be handled with care. The process was seamless with Jessica informing me every step of the way. I received the machine in perfect condition and was surprised at the unsolicited feedback when the trucking company driver explained that Craters & Freighters are the best company in the business! I would use and recommend Craters & Freighters to anyone who would listen and am grateful and thrilled with the service Jessica provided.
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October 2023 by R&K Ueltschy
Jessica and her team removed large art work from our home, stored it safely for months during a remodeling project, and returned it to us safely. White glove service and a reasonable price. Strongly recommend!
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August 2023 by John Guiseppi
I'd like to give a huge shout out to Jessica - Craters & Freighters Columbus & CincinnatiShe has gone truly above and beyond with communication, fast and super courtesy, customer service.After initially delivering my art for a recent international exhibit in Cincinnati. She expeditiously picked it up after the exhibition closed, repacked it, and had it ready for shipping back to me in Florida within hours pretty much.Which was greatly appreciated as the same art piece will be going back to Youngstown shortly for another exhibition at The Butler Institute.⭐️⭐️⭐️⭐️⭐️
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August 2021 by Damon McCalla
I had a great experience with this company. The service was absolutely amazing and the quality of the work was impeccable
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August 2021 by Langdon H.
I needed to transport a large painting from Cincinnati down to Charlotte and Craters & Freighters did an outstanding job not only transporting the painting quickly and safely, but throughout the entire process (quote stage through final delivery). Jessica was extremely helpful in ensuring that I was taking all the elements of the move into consideration. I'll definitely be using them again when I need to move large, valuable items.
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April 2020 by Barbara N.
I recently used Craters and Freighters to ship 2 lovely old pieces of furniture that were my great-grandmother's. The furniture was located at my parents' house outside Columbus, Ohio and I live in San Jose, Ca. This was my first-time shipping furniture and Jessica was very clear in describing the details and logistics at each step. The movers who picked up the furniture were very careful, efficient and arrived at the appointed time. Once the items had been packed and crated, I got an email detailing where my freight was in its trip across the country. When the crates arrived at my house, I was astonished at what detailed packing was done. Breakable pieces were packed separately with lots of Styrofoam and protective paper. It took my husband and me almost an entire day to unpack these two crates. It's two weeks later and we are still filling our recycle bin with material. The people in this organization care about the items they are shipping and know the business well. I highly recommend this organization if you need to ship furniture or any item of value to you.
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March 2020 by Tim W.
I purchase laboratory equipment for our lab through auctions across the country. I've used Craters & Freighters in San Jose, CA, Garland, TX, Las Vegas, NV, and recently Columbus, OH. Craters & Freighters is hands down the best turnkey logistics company I've used for facilitating Crating and Shipping. My recent experience with Craters & Freighters out of Columbus, OH, Craters & Freighters was instrumental in picking up a water purification system from an isolated location, crating, and arranging shipping with curbside delivery. Jessica's management was tip top throughout the entire process. I could not ask for anything better...these guys are as good as it gets.
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May 2018 by John Peschau
I recently needed to have a large piece of antique furniture shipped from Ohio to Florida. I never had to ship anything before so I was a little nervous about the whole experience. I was referred to Craters & Freighters by the antique dealer and it was the best referral I've ever had. I worked with two of the best and most caring knowledgeable people, Jessica and Taylor, who eased all my worries about shipping my antique. They went above and beyond to make sure everything went smoothly and I was well taken care of. I was amazed when I received the antique furniture to see how it was packed and crated so well. Craters & Freighters customer service is top notch and I will certainly use them again should the need arise. Thanks again, Jessica, Taylor and Craters & Freighters. Linda Peschau
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April 2018 by Debbie Lust
We had a difficult piece of furniture to mail and had no idea where to start. Taylor and everyone we're awesome and took care of everything. I highly recommend them!!!!
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April 2018 by Arijana Burazerovic Hoormann
Great experience working with Craters & Freighters in Columbus, OH. Dewey was the best. Kind, knowledgeable, patient and professional. Great communication. Quick and accurate invoicing. Overall A+ Service. Thanks
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May 2015 by Shlome H.
I am very pleased with the service that I have received. Jessica was an absolute joy to work with. She is very patient, kind and professional. Thank you very much. I will definitely be working with you guys really soon.
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October 2012 by Gregg V.
Craters and Freighters is a packing, crating, and shipping company that can pickup and ship items located in the Columbus, OH area to anywhere you need them shipped to. I have used them for about 1.5 years now, and they always offer a great service at a reasonable price. I use them for shipping items that I buy from from a local auction. I know they can prepare a range of items - anything from tools to fine art and antiques. One nice thing about this company is being able to call and get a knowlegeable person every time, that can answer any questions, and fufill almost any request that I have. I have dealt with Melody and Joe - both have been great!
