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January 2024 by Jessica Hoover
Ivan is a gem of a human being
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November 2023 by David Pickens
It was easy to sign up on line. Easy to start using the unit. It was easy when I didn’t need it any longer. Start to finish …
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October 2023 by Nora Zaba
Easy to rent the storage space. Excellent service. Ivan was professional and very helpful. A pleasure to work with.
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March 2023 by Lisa McLymont
Thankful for Brittany’s help in securing a unit close to my studio. Nice facilities and amenities, like Bluetooth access at the loading dock!
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January 2023 by Timothy Moore
Absolutely terrible. Have used this facility for over a decade thru 3 owners and Cube Smart is the worst.First, they have leased almost all the parking spots so during the week it is common that you cannot park to access your storage unit. When you can access they have 1 hand cart for the whole building, lights that work sporadically, access doors that work sporadically, and a parking lot that is filthy.Then they charge you a fee to pay online.Use any other option if you can.
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December 2022 by TEAM DUNN
I don’t know where to start but BRITTANY IS AWESOME!!! Thanks so much for all your help today. I will be sending people your way. When I say this lady was out with me and guys trying to help us take something that very valuable to me to start my company to start she was out there with us. Thanks for all your help and support.
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December 2022 by Valarie Burress
Brittany was amazing and polite and was aware of every step of the way. Thank you Brittany!
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December 2022 by Janes Barnhill
Was the worst experience in my life. It's all about the Benjamin's .No care for the people or there stuff. Definitely wouldn't store my dog there. Rape is a crime. What's there excuse for stealing money.
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October 2022 by Alexander Williams
I have a few friends that use this facility and they have had no issues. There's access for large items as well as an elevator to make traversing each floor easier. Handicap access is a plus as well. Overall, I would recommend this facility to people looking for storage availability in the downtown area.
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October 2022 by Kerry Power
Dead Mice and droppings everywhere! We stored our daughters furniture over the summer between off campus apartments. In 3 months mice ate a hole through her mattress, chewed through a plastic storage container and had babies in her clothes, ripped up her head board, mouse droppings on every surface. We had to put almost everything in the dumpster. When we notified management they told us to contact the 3rd party insurance company that they made us pay extra for. We supplied details and pictures of all the lost items to the insurance and they denied our claim on the grounds "vermin damage is considered wear & tear". After spending $$ for storage we had to replace all the furniture we bought new last year.
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September 2022 by Kerry S.
Do Not Store anything at this location! Dead mice and droppings everywhere in storage unit! We stored our daughters furniture and clothes for 3 months at CubeSmart because she was moving to a different off campus apartment and we are out of state. All the furniture/mattress had been purchased new. We paid the rental fee and purchased additional insurance. mattress, headboard, clothes, ottoman, etc. had to go into a dumpster. We had to scramble and buy her all new furniture in 2 days time. Mice droppings everywhere, they literally ate a whole through her mattress (see pictures). They chewed through a plastic container and had babies in it. Cubesmart was of no help and were not surprised or concerned. They clearly knew about the rodent infestation and only directed us to the 3rd party insurance which we paid extra for. We filed a claim and were denied. Apparently this is considered "Normal Wear & Tear".
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August 2022 by Brittani Moellendick
Les is a professional gem! He signifies that “ Im here to serve you… customers first” attitude. He really made me have no doubt in choosing cube smart. He definitely did more than was expected of him. He definitely adds to the positive reputation of cube smart! ??
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June 2022 by Completely Cailan
If I could I would give 0/10 stars for this company. Everything I was told on my first initial phone call was a lie. The second time I had to call back I got an unpleasant attitude from a different employee. During the second phone call I was also informed that when renting a parking space from this facility it is not safe to leave your car there over night because it’s not a gated lot. Then what’s the point of paying close to $100 to store a vehicle that may or may not be safe?! If anyone is looking for a storage facility for their vehicle with reasonable pricing, good service and accurate information I recommend “Simply Self-Storage” in the Reynoldsburg area.
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May 2022 by Petra Gleason
I secured our unit online and the whole experience was easy and exceeded my expectations. I did not expect a welcome package, the lock already in the unit for us and the easy instructions on how to remove the Cubesmart lock and return it so we could use ours. This is the second time we've rented a until from Cubesmart and we'd rent from them again.
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May 2022 by Ma'ryah Mayle
The only Self Storage company I've had any experience with, but I can say that it's much better (staff/management) than it was 3 years ago when I 1st considered them to be an option and opted not to. This year, when I really needed it, the contact-free rental option, made for a quick, easy and painless move-in & it was ready for me, upon my arrival! BTW BRITTANY IS THE BESTEST!
