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March 2024 by T Miles
Lackluster service help from the staff and I couldn't find what I needed either
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March 2024 by Nathan Gentry
I have been having issues getting a prescription filled for a client of mine and Cassandra C at the Pharmacy has been incredibly kind and helpful every time we've had to call. Even through the phone, you can tell she has genuine care and concern for patients. Grateful that there are people like Cassandra out there in the world to help others!
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February 2024 by Leah Lynn
Cassandra was the most helpful person I’ve encountered at this location yet! I’ve been going here to pick up my prescriptions for a couple years now and you could tell she was genuine in wanting to help me figure out when I could get my prescription and when my insurance would cover it. Most of the time when I call I feel rushed or not valued but she really turned my opinion around on that. She is a very good asset to your pharmacy and other employees that weren’t so kind should take after her. Thank you again Cassandra (I hope I spelled that right)! ♥️
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December 2023 by Ann Melissa
The prices are higher compared to other stores.
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November 2023 by Melissa M
Went in looking for a lip repair treatment. Had great selection and there was nobody hardly in the store so I was in and out and ended up picking up a couple of extra things that weren't intended along the way.
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October 2023 by kelli k
It is so difficult to get a prescription filled.I waited 20 minutes on hold to speak with a lady who told me she couldn't find my prescription. I spelled my name 3 times, and then told her the automated system said it would be ready at 6.She spoke with the pharmacist who was actually filling my script and she came back and told me it would be ready in an hour.I'm not sure if she was found to use a manual typewriter for the label or why it would take an hour if the pharmacist was working on it, but okay. I'm also not sure why the lady on the phone couldn't find it if the automated system and the pharmacist has it.Overall - it is a nightmare to get on the actual property right now due to construction-
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October 2023 by Jason Kindinger
Terrible experience. Went to get the covid booster. The pharmacist, Cassandra Chapman stated that my insurance would not cover the booster and it would be a $191. This is despite the fact that the pharmacy is part of the CDC's Bridge Access Program which provides free covid shots for those whose insurance does not cover the charge. I went home, called my insurance who stated that the covid booster was covered by my insurance. The insurance agent called the pharmacy to tell them that the covid booster was covered and I had to return a 2nd time to get the shot. Generally just an overall terrible experience. The store is plastered with signs every couple feet "Ask about our free covid-19 vaccines" and the pharmacist here was insisting it would cost me $191 to get vaccinated. Overall, one of the worse experiences I have ever had with a pharmacy.
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June 2023 by shawna Bell
Clean and organized. Never an employee up front working, but the staff that I have spoken with when looking for things were super nice and helpful.
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June 2023 by Jose Rivera
My dad went to do the minute clinic and the personal mistreated my dad he only make a question and it was a big deal but it’s inaceptable
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June 2023 by Michael Corpus
I only write reviews if they are REALLY bad or REALLY good. It is FAR from the latter. I was on hold for almost 45 minutes. Needed a pretty important prescription filled, failed to have it done. FORTY. FIVE. MINUTES.
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May 2023 by Andrew Henning
Had to wait in an extremely long line and was waited on by very unfriendly pharmacy staff. Had questions about my prescription got them semi answered by one lady which then had me get out of line to be helped by another lady which then had me go back to the end of the line again to wait again to then pay for my prescription that was ready when I first got help after waiting in the long line. However, the pharmacy guy did end up helping the second time and showed me another option that was over the counter. Had it not been for him I would have had my prescription transferred to another pharmacy.
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March 2023 by Matthew Fernandez
Would give 1 star but the lady up at front desk was nice when i called. Your guys pharmacy is pathetic. Ive waited on the phone 2 different times for 15 min. Does the phone make sound? No way you guys dont have time for a 1 minute call for me to check in and see if my medication was in. I was told to call and nobody picks up. Either get 2 people staffed atleast or get better workers who has better customer service experience. Ive done public jobs too. So im not speaking without having been in their shoes.
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February 2023 by lisa knowles
They are a disorganized mess they don't even answer the voice-mail from doctors what a mess. The pharmacy even looks a mess.
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December 2022 by Lillie Cramer
Staff is rude - slow - attitudes - and what’s the point of having a separate lane for drop off only if it’s not working. Sat in the spot for 10 mins pushing call button the send button - nothing - no help either. Dude watched me at the window and said nothing - like hey ma’am that lane isn’t open or I’m to dumb to tell you. I seriously HATE cvs and always have. When Walgreens stopped taking my insurance I was livid because I never wanted to deal with cvs - every location especially the 161 location SUCKS. I would literally rather go without my medication than deal with this pharmacy. I know covid ruined everything - everywhere is short staffed, but how is that MY fault to be treated like a burden.
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November 2022 by Gavin Livingstone (InfiniteGodMode)
I waited a month before someone would refill my prescription and had to go back and forth with my doctor and the pharmacy just to get it. I had withdraws and am supposed to stay on it what if I was in danger if I don’t have my meds. Horrible