The CVS location at Morse and Cherrybottom Road in Gahanna is a go-to drug and convenience store for many. Reviewers find it consistently clean and easy to shop, offering a wide selection including health and beauty products, general merchandise, household items, and seasonal goods, alongside huge savings and discount coupons. The staff is frequently described as phenomenal, friendly, courteous, and respectful, providing excellent customer service and making customers feel welcome and understood. The pharmacy staff is noted for being glad to answer questions and resolve issues, normally being top notch, helpful, and speedy. Some recent experiences indicate a steady downhill trend in pharmacy service, with longer wait times attributed to being swamped, COVID-19, increased orders, and staffing issues. While some express frustration with pharmacy breaks, others acknowledge the demanding nature of the work and support necessary health and safety measures for the staff. Overall, the store is considered a best choice for health care needs, with many loyal customers hoping for a return to its normally consistent and on-point service.
Ashley was a wonderful help. She took the time to find me the best price for my medicine and it was a tremendous help. Excellent customer service and very much appreciated!!
August 2022
Spoke with Rachel today in the pharmacy and she was so helpful and kind.
February 2022
Spoke with Rachel today in the pharmacy and she was so helpful and kind.
