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July 2023 by Lynn Gottschalk
Items not back when promised. Was told “I don’t know when”. Going on 2 weeks. Customer service is beyond rude. High prices but low expectations. Next.Services: Eco-friendly cleaning
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December 2021 by t B.
Extremely rude guy that works there extremely high prices my suggestion is try the other dry cleaners in the area Blue Ribbon on Gypsy Lane and Dutchess cleaners across from BP!!!!!
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June 2021 by Cara Cannon
I dropped my comforter off early sept. I was told that the comforter for dry cleaning would take a little over a week and a half. (I was given a specific date- I just forget what it was right now) No big deal- that timeframe was a little longer than I expected but no worries- still was 5 stars at that point.A couple days after my comforter was supposed to be done I swung by to get it and was told it wasn’t there. Uh what? Then was told it’s still at the shop because something about the seems of my comforter they didn’t realize. Ok whatever... the worker calls her manager and gives me a discount (when I was originally told the military discount would apply). Because now the military discount doesn’t apply to comforters.... the worker was nice but didn’t really have an idea how to fix it and was super nervous so I tried to be extra nice.So then I come back to pick it up a few days later. She (whom I think is reviewed about before because I had the exact same experience). Got my comforter and continued to interrupt me over and over telling me how good of a deal I got. Original price was 30 and I got it for 23 or something. When she rung me out she originally said $32 was my total, and I had to tell her no I was told I get a discount. She continued to interrupt me and I was getting frustrated so I told her I would no longer be going there.And now that I’m home using my comforter I’m 90% sure they didn’t clean it or if they did they definitely didn’t do a good job.So to you, reading this..... go somewhere else trust me.
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June 2021 by Andrew Kuhlman
This was my first time using Dale Cleaners and I am most impressed. All of the shirts I needed cleaned came back perfectly pressed (no unwanted creases). Less than three dollars a shirt!
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June 2021 by Biff carrington
Barbara was wonderful very pleasant had my coat fixed in good time.
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June 2020 by Nico Chubb
I have mixed feelings here. My first visit, the lady behind the register was very impersonal and didnot offer any helpful information up front. I came in with a suit and 2 winter jackets to get dry cleaned. I hung up my garments and tried to start a dialogue with the cashier. She interrupted me to say they will throw away my garment bag for my suit of I don’t take it out. Okay, no problem. I then ask, can you make sure all of the lint and cat fur is off of this jacket? Her next comment was “won’t be done until next Wednesday/Thursday”. I told her sure its not a big deal I don’t need a rush but I need to make sure...interrupted again before I could finish with “Whats your name”. The dialogue up to this point was what I would consider rude. So I asked her “Is there a problem, are you not accepting new customers?” She said “Oh no I just need info for computer” and then offered me a 15% discount. At this point she opened up a little bit and became somewhat more personable but still not very friendly.All in all, because it was close to closing time and I needed my garments back by the timeframe she specified I went ahead and left my items.The good news is they were done on time. Suit cleaning was very affordable at less than $10 for both pieces while the jackets were more pricey than I expected. Not a huge deal, about $45 for all 4 pieces.I did however notice fuzz and some cat fur still on my jackets. And just a weird smell. Not like a clean fresh, but also not a bad smell....just weird. So I won’t repeat until I try another local cleaner.Hope this review helps. They could improve their customer service a tad bit and maybe earn my business back. On the contrary, when I was coming in the cashier was having an ongoing jovial conversation with a gentleman who was leaving. Maybe its just my personal experience?