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February 2024 by Jordan Baker
Ellen Moretti is simply AMAZING! She made mine and my partners experience with Diamonds Direct great! She listened to us and made sure we got exactly what we wanted! 10/10 recommend ! Cannot stop smiling looking at this beautiful ring, that is so much more beautiful than imagined!
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February 2024 by Paige Antill
Ellen helped my husband and I at the Coulumbus Diamonds Direct— to upgrade my engagement ring! She made the entire process so enjoyable and seamless. She is an expert in the market, extremely professional, and fun. We fully trusted her experience and professionalism, and left feeling very confident about our purchase. Ellen is our go-to for diamonds! And my new ring is exactly what I dreamed of!
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February 2024 by Deb
We worked with Aimee to get one ring repaired since the center stone had fallen out. I also had another ring sized. Both rings turned out great! Aimee was very helpful and knowledgeable! Great experience!
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February 2024 by Diana Sterling
We went to Diamonds Direct without an appointment and met Ellen. It was destiny. She helped us create a beautiful ring. Ellen’s vision and creativity is impressive. She is a master at her craft. Ellen randomly retrieved a yellow marker and colored in some diamonds on a ring i admired. I was taken aback for a moment. I pulled my phone from my bag and showed Ellen the only picture of a ring i had saved…. It had a ring of yellow diamonds. I had never mentioned yellow diamonds or that i had a photo of a ring on my phone. Destiny. The ring is in production and i will post a photo when it’s completed. I am so grateful fate put us in Ellen’s capable hands that day.The entire staff was professional and made us feel comfortable during the process. We were treated to a complimentary beverage while shopping. We will return to Diamonds Direct, and Ellen, for future purchases…. like we did today with the addition of an eternity band to complete my set! Thank you Ellen and Diamonds Direct!
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February 2024 by Caitlin Stacey
Ellen was the nicest sales associate I’ve ever met. She cared about me and my price range I’ll definitely be going back.
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February 2024 by Connie Haag
Worked with Lori on finding the right wedding bands for us. She was so patient and helpful. Would highly recommend Lori to anyone that is looking for the right wedding bands or engagement ring. She makes the selection process fun. She shows a true interest in you and wants to make sure you find what you are looking for. If you are in the market for an engagement ring or just want to upgrade your wedding bands go see Lori she has the perfect set for you.
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December 2023 by Stephen O'Daniel
Worked with Zach Young for an engagement ring: great all around! Met me where I was as a novice with jewelry. Listened to and respected my requests while also giving a good amount of recommendations and honest feedback. Very satisfied with process and final product. Thanks Zach!
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November 2023 by Christine R.
I am updating my review to 4 Stars. Nick at Diamonds Diamonds Direct reached out to me after my 1 Star review. He has arranged for a store credit in the amount that was paid for the ring.
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November 2023 by Cameron Rospert
I purchased my fiancés engagement ring here with the help of Courtney and Nick. They were both so helpful and so easy to work with! They helped me chose the ring of her dreams at an affordable price. When I went to pick it up it looked perfect and was exactly what she wanted! I will definitely be going back!
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November 2023 by Alex Koser
Mary-Kate was incredible! She helped us pick out the perfect rings and we will wear them proudly for the rest of our lives! She has such a great attitude and was upbeat and friendly during the entire process. She answered all of our questions and was very informative. Great experience!!
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November 2023 by nina c
Love everyone in here! Ellen helped us today with my engagement ring upgrade and Mary helped my husband and I originally before we got married and we absolutely loved both interactions. Very knowledgeable, helpful and super attentive to budget and goals. Another amazing thing I love about them is the complimentary cleanings AND redips for my white gold bands to keep them beautiful and sparkly forever. Every kiss might begin with k*y but every happy marriage begins with Diamonds Direct ? thank you!
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November 2023 by Jodi
Courtney at Diamonds Direct was amazing to work with! We were shown many diamonds & settings. Very low pressure. We would highly recommend Courtney & Tery to anyone! My ring is simply gorgeous! Thank you!!!
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November 2023 by Matthew Skarsten
Zachary was able to make the process very seamless and easy! From first showing my soon to be fiancé multiple options to help her select the perfect ring to final delivery. Highly recommend shopping here due to the selection, expertise, and transparency throughout the process. They helped me select a diamond and customize a beautiful ring.
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November 2023 by Sarah Evans
Would highly recommend Ellen for all your jewelry needs! She helped my fiancé and I find the most perfect rings. She took the time to listen to us, give us her honest opinion on things we would try on, and was overall 10/10 to work with! She made our ring shopping experience so much fun!We greatly appreciate her and Nick’s help throughout the process!
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November 2023 by Colin L.
GO HERE FIRST IF YOU HAVE A RING STUCK ON YOUR FINGER! I am not going to get into exactly how I got my wedding ring stuck on my middle finger, but there was no way to get it off. I called Diamond's Direct (where I bought it from) and asked if there was any way that they could get it off and if they could save the ring for a minimal price. They told me to bring it in and that they would definitely try to help me out. Immediately upon arrival, the jeweler used a special tool to painlessly cut the wedding ring off in a place where it could be mended. I then worked closely with Ellen to ensure that it was resized appropriately, and she did not end up charging me any money for the repair. I got my valued ring back on my finger within three days at no cost, after I was scared of losing both my finger and investment of the ring a few days earlier. Thank you to the Diamonds Direct team for your great customer service!
