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March 2024 by Terri Sims
I called Donatos Pizza location is 350 Norton rd and I ordered $40.37 for food and I never received the food and I had to wait till the next day to call again to speak with a manager regarding the delivery of my food or money and the manager said that that he didn’t see my name or address in their system to deliver food for. I then tried calling for a second time to speak with another manager in the morning and she said that she didn’t my name or address in the system and that I need to get a hold of my bank to get a refund back. I thought that it should be donatos pizza to give me the refund. The two managers that I spoke with was very Impatient, rude and disrespectful they wouldn’t give me corporate number to be able to do the dispute with corporate. This isn’t how you do business of any kind. I will never eat at this location ever again nor recommend anybody to eat there. This location steals money from people.
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March 2024 by Angel M
I love their food, everything since I get delivery, but ever since they partnered up with Doordash to do their deliveries...the food is declining with orders done wrong. I was even told it was Doordash by one of the drivers. Not sure how a hand-tossed pizza with extra cheese, ham and pepperoni and light baked is so hard to do or understand. I dislike burnt things, it makes me sick.Twice now did I get the wrong order with overly burnt pizza, barely any cheese, missing extra toppings or some toppings in general.Edit: NEVER ordering anymore. Gave them one more chance and they bloody given me a pizza with no damn cheese! It only had ham on it! Seriously?!
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February 2024 by Eric Berger
Slow as Hell....As are All Taco Bell restaurants!!!I would not judge this one in particular...They are All Slow?I don't understand Taco Bell...McDonald's has hundreds of unique items they must prepare...The Bell has:BeansHamburgerCheeseLettuceWhy so slow Anyway, I like this location and Please, Please be KIND to the Staff ??I was always mean to them when I was younger...I regret that ?
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February 2024 by Tc Jones
It's Valentine's day order 2 simple pepperoni pizza supposed to be picked up at 6:04 came at 6:06 just to give them extra time to be told my pizza is not done yet they forgot to make it or something it's now 6:25 and still no pizza get your stuff together....just
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February 2024 by Kathe Arledge
Website to order is not user
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February 2024 by Timothy Prozapas
Pretty decent pizza place and pretty decent chicken. I've heard good things about the subs as well.
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January 2024 by Hannah Mcmunn
I placed an order over the phone one night and waited for it for 1 1/2 hours for my order to be delivered. I called several times to check when it would be here and they told me it was on the way and would be there in 5 minutes! I waited for another 15 min and called again just for them to tell me I don’t have an order and that they were now closed. I was charged for the order. I called the following day to get my money back they apologized and said they issued the refund. Waited 10 BUSINESS days to call back after not receiving my money and said that my order had been canceled and they can’t do anything in store and I had to call corporate. So I called corporate and they issued a refund waited ANOTHER 10 BUSINESS DAYS and called again after still not receiving my money and finally issued it again and a few days later I got my money back. INSANE that I had to wait over a month to get my money back for an order that I never received and not mention the management team was so rude to me when I asked for my refund. They did give me credits which I ended up using because free food but after this experience I will not be supporting Donatos anymore.
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January 2024 by Brian W.
Seems every time I order from this Donatos, there is hair on my food. I don't think I'll be coming back for a while. It's gone downhill over the years.
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January 2024 by Jason Hutt
You know it's a chain place but as far as that goes these guys do a fairly good job and if u pick it up they don't take very long
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December 2023 by Bob Jones
Norton Road is the best Domino's out of all of
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October 2023 by Cathy Powers
Best pizza in town. They always get it right!
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September 2023 by Roger Loves to Cruise
I placed my order while sitting across the street. When I walked in 2 minutes later they were already apologizing for my wait. Every staff member was friendly and helpful. They kept me updated on where my pizza and subs were in the baking process. It was supposed to take 17 minutes for pick up and I had my order within 15 minutes.
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September 2023 by LINDA GILLISPIE
Personal cheese, pizza, and vegetarian sub with hardly any items, could not even Eat it I threw it away. It seemed like all Bread ?
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August 2023 by Katherine Lewis
Best pizza and friendly people just needs to clean tables but would recommend this place ?
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August 2023 by Jamarr Chambers
Food is pretty good most of the time. Customer service is pretty decent.
