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April 2025 by Nijiati Nilupaer
Got a discount code to use on 2 Pairs of shoes, the first guy cashier called a lady (might be manager or just another coworker) for help (guy was nice tried to help me), the lady tho she kept saying the code won’t work, superior complex attitude, didn’t even try the code, prally just doesn’t want customer to get discount or sth, ended up having to buy them on dsw website and the code worked, could have saved too much hassle just to get the ones I picked up in store, the guy that helped with shoe size was super nice to me tho.
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March 2025 by Linda Lowry
Great selection of shoes. They have a large variety of shoe brands and sizes.
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February 2025 by Neeki V
Stopped by the Sawmill location to look for a pair of birthday pumps and left quickly. Upon entering the store, I was not greeted but the white customer behind was. Secondly, as I’m browsing for a cute birthday pumps, an associate swiftly walks to the area I’m browsing and just trails behind me. I felt SUPER uncomfortable. The employee left the section as I walked to a different area of the store. I found a pair of shoes to try on, and as I was returning the box to the shelf, I saw that same employee staring at me from several rows over. I was appalled and left the store. Other white customers were shopping and no one did this to them. I will never EVER return to that location!
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December 2024 by Ashley K
Wonderful customer service
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November 2024 by Angelina Kelley
Huge selection. Didn't have exactly what I was looking for but found something in the clearance section that I can make work. Would return.
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November 2024 by Sabrina B
Store is clean and organized, but they do not have people on the floor helping customers in the store. I wanted to try more sizes of 2 pairs of boots and I walked around for quite a while looking for someone, and no one was there to help…
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October 2024 by Crystal Williams
Great selection of shoes and good prices
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October 2024 by Tara Angeligue
Not the company it used to be! Very sad with the decline.
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October 2024 by Kennedy Neace
Ari H is a gem! I’ve been to multiple DSWs and no employee has ever stood out like she does. Helpful, patient and honest feedback. She actually cares about the people walking in to that store. Wish every business had someone like her. Keep up the good work!
*Bonus* this store has mini shopping carts for kids!
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October 2024 by Cindy Lichtenauer
Always a nice selection of alot of brands. My biggest complaint with DSW is their coupons, there are so many restrictions on what they can be used on. One visit we had four pairs of shoes and not one pair was eligible for the coupon discount. It's frustrating.
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October 2024 by Женя Бауман
Great store with good prices
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October 2024 by Van S
Love this shoe store great selections and the staff is helpful and friendly.
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September 2024 by Adrean Jones
There wasn't really a variety of shoes to choose from and I didn't find what I was looking for. There didn't seem to be many workers on the floor helping customers.
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April 2024 by Renée Jackson
The cashier was rude. She did not speak nor she didn't offer me a shopping bag for my purchase.
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April 2024 by Jim Arens
Lots of stock, large DSW.
