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January 2024 by Maggie Miller
It's Sunday at 12:30pm and the doors are locked. Last time I came here there was a sign that they was closed for "break and cleaning". I give up trying to give trying to give these people my money.
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November 2023 by Rachel Walters
Young woman behind the counter is rude. Every time I go in she's always short with people and acts like she doesn't want to be there. I get it for sure, I've had a couple bad jobs. But if you hate it that much, maybe where you're working isn't for you. Literally ruins someone's morning with a poor attitude. So sad this place is so badly rated. For good reason, too.
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November 2023 by Cheryl Hensley
Can't go in there and buy Lotto lady behind the counter refuses to run Lotto machine she gets very rude and nasty when even offered to walk her through what people want they're always closing and locking doors for shift change for brakes for every little thing and the door stay closed for hours most times full shifts they are lazy and refused to do what they are supposed to do the general manager yells at customers just for walking in the door if he happens to be there
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September 2023 by Gavin Livingstone (InfiniteGodMode)
The dude in the morning here is a jerk. Doesn’t have a kind bone in his body. Honestly avoid coming here in the morning
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July 2023 by Marilyn B.
The gas pump would not shut off. The handle was stuck open. I was pounding on the help sign but no response. Never will I go to a Bp again my husband got out of the car to find out why I was banging on the help sign on the pump and yelling help He grabbed the gangled squeezed really hard and it finally went off. I wanted to buy $25 instead it made me take $39.01
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November 2022 by John Rith
Wow, the lowest ratings of all ratings. Asked for the key to use the men's restroom. They said it was out of service. It was on their desk and was probably just used by someone. After I asked, they grabbed the key and put it into a drawer. How ridiculous!! Keep it up!! They're only surviving because it's next to a highway. If they treated customers that way in a rural area, they'd be out of business in no time. Horrible service.
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October 2022 by ryan hupp
The doors are locked at 5 pm. Jesus dutchess/BP get some competitive wages and stop being such a trash company.
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April 2022 by Nevada Rooney
Delicious food and very nice lady at the counter.
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January 2022 by Garrett Gaunch
Stopped by at around 5:40pm on 12/12/21. The bathrooms had 4-5 signs standing in front of them, stating they were closed. I spoke to the man behind the counter, an older white man named Bruce, asking about the bathrooms, and he replied, "We do that to keep the homeless out. You don't look homeless though," and handed me the bathroom key. I'm a white male in my 20s and was wearing a plain t-shirt and jeans, nothing of any quality.As I was leaving, I saw another man asking about the bathroom, a black man roughly my age wearing a hoodie and holding a smartphone. Bruce replied that the bathrooms were closed and that he'd need to go somewhere else. Didn't give him a second look.Both of us were wearing plain clothing, not especially nice, and somehow I don't "look homeless" but the black man with a smartphone does? Not a good look, Bruce.
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September 2021 by Carrie Gieseman
Horrible, dirty, no restrooms Ever!!!
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August 2021 by mandy boysel
Omg ? the staff is so unprofessional and ghetto. Clearly the woman hated her job. I asked for $12 on pump 6, I go out to pump doesn’t work. I proceed back in store she literally wants to argue with me, then proceeds to tell me go across street and get gas. I will never ever be back in this gas station and I will tell anyone and everyone about my experience.
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January 2021 by Anne Rouch
I have a Duke and Duchess Gift Card that I purchased awhile ago. It still has money on it. Every time I go in there to use MY GIFT CARD from their company they say "Sorry. The machine is down." Today an incredibly rude older woman said "The machine is down. Can't help you" and offered me no assistance or guidance as to how to proceed. I called the number on the card and of course no help there. Just told me to leave a message. This is ridiculous. They have my money and won't let me spend it.
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January 2021 by Zach Johnson
Why would you be open 24/7 and closed for 5 min intervals all day?
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June 2020 by Vanessa Postel
This is my stop when I get off late at work from Easton. I can’t give enough props and recognition to Tela!!! I’ve been frequenting here after midnight as that’s when I get I off work for 2yrs. She is the most amazing, sweetest, awesome, customer service person I look forward to seeing every night! (I’m only there weekly and will avoid it if she isn’t there). I am in hospitality. I can only imagine what she deals with late night, and I’ve encountered it. Words can’t say how great she is! She treats everyone like they are the best. She’s so kind, no matter what heck or shenanigans she may be dealing with. I just want to recognize her for all she does on the late shift. What an amazing employee and person to have on your team! Please make sure what she does doesn’t go unrecognized! Thank you Tela for always making my weekly stop at BP so great just by being the beautiful person you are! Sending love and hugs. Xoxo
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May 2020 by PablosPanda Z.
Employee sneezing into hand during covid19 with no mask. No sanitizers. Reckless. Keep your customers safe and do the right thing. Require PPE for employees.