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March 2024 by S P
Just don’t go here.
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March 2024 by Zachary Ziolkowski
I ordered on Uber eats. 2 sweet black pepper bacon sandwiches and a bagel sandwich. I received the bagel sandwich and a random bagel with cream cheese. That’s fine, I got credits back and reordered the two bacon sandwiches. I then only received 1 of the 2 bacon sandwiches. If, as an employee you see and repeat order from the same customer, wouldn’t you try to ensure that at least the second one is correct?
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March 2024 by wisteria love
I was fasting all day and craving a coffee, so I drove 20 minutes to this location because it was the closest place open until 9pm. I made it to the drive thru at exactly 8:51pm. The lady said "Sorry, we can't take your order." I replied, "You guys close at 9pm, it's 8:51pm." She replied, "Yes, but we already cleaned up."Aren't you supposed to clean up AFTER closing, not before? There were three workers there; I saw two of them walking back inside the building after throwing something out when I pulled up, and a third inside. All young ladies. Not one of them could make a drink in 9 minutes? Is one drink really gonna cause such a mess that it's gonna set you back from leaving before the store is closed??Needless to say I was very angry, but I'm not the type of person to argue or berate service workers, even when they're being wholly unprofessional. I didn't want to waste my time arguing with them, so I just left and made it to the Dairy Queen down the street at 8:57pm. The lady took my order just fine as the rest of the workers were closing up behind her. No issues whatsoever. It's not that hard.
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February 2024 by Jesse Harlow
One of the worst Dunkin's in America. Always out of everything but they'll still accept your order online. Good luck working with customer service to get a refund. Recommend going to any of the other 20 coffee shops nearby instead...don't waste your time with this trash location unless you love to be frustrated.
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January 2024 by google user
Breakfast is wonderful! Coffee is hit or miss if they read the orders right. Over all best coffee ?? !
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January 2024 by A google user
First and last time stopping at this place for a cup of coffee. I have never had coffee tasting this bad. I ordered a medium size and upon holding I could tell it was not full.
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January 2024 by Billinda Allen
I visited this store today. I asked for fresh Hash browns they were cold was told they were okay and tried to send be on my way. I waited for fresh Hash browns and got them. I got home and Donuts were stale. Big language barrier with staff do not speak English. Received wrong donuts twice. I finally received fresh hash browns and 4 donuts. I asked for a chocolate donut not a iced chocolate donut and a Boston creme. When I asked person for correct order at drive thru she couldn't understand when I asked for a chocolate donut. I got 2 chocolate donuts and not my Boston creme order back. The person got my first order on the counter after I asked for it. She threw the bag at me and said here. WOW!!! I have held back with no comments and gave more chances before.
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January 2024 by Brian Sampsel
Didn't have the flavor we wanted. Seemed clean enough place
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January 2024 by Ms. Renee
Went here the other day and ordered through the drive through and the girl rushed me so much it was so rude. There were no other cars in the line so it wasn’t necessary to rush me. After I received my food I realized they didn’t give me a receipt I sat and knocked on the window for five minutes then had to go in and yell for the employees. I believe they were stocking or something but they shouldn’t leave the front unattended when they have customers dinning in and people walking in for orders. Customers service these days has become so bad.
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December 2023 by Elizabeth Garcia
The employees I have interacted with at this location are not very good at communicating with customers, which has led to me getting the incorrect drink several times. Plus the iced coffee was way too sweet, and the drinks are generally overpriced for their quality. I am unlikely to return to dunkin' in the future, I can get better coffee for the same price elsewhere.
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December 2023 by zainab farah
everytime i come to this location they always get my order wrong and i try to repeat it again just incase they didn't hear me but i always feel rushed like they don't care, today i ordered a butter pecan frozen coffee with some other things my order looked nothing like what i asked for n when i said i asked for a butter pecan they said it was discontinued. why couldn't they tell me that b4 i paid so i could order something else? i hate this dunkin i keep giving them chances n they keep playing with me
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December 2023 by Babul Ali
Ordered 2 vanilla lattes and a hot chocolate.The hot chocolate tasted like boiled water, you can see why, the server clearly be bothered to stir the cocoa powder into then water/milk.We had to drive back to tell them that the lattes didn't have any syrup in them as they tasted really bitter.Maybe it was because it was near closing time that the staff wanted to finish their shift.
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December 2023 by Greg Roberts
It's a great donut shop. Going in is better than the drive thru. Double check business hours....said open until 10 pm and the doors were locked a little before 9 pm. When your daughter needs a chocolate sprinkled donut....not acceptable. Focus on the good. Great coffee and great donuts.
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December 2023 by Evan Kieffer
Staff unbelievably rude. Say hi and thank you.Bring on the robots!!! Tim Hortons don’t the road staff is appreciative and nice.
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December 2023 by Lily Barton
I really wanted to like this location, I used to be a regular but now it's gone very downhill; I never get the right order. One time, there was a black bean in my coffee cup? Idk how that happens. I never receive the food I ordered and most of the workers are rude.As someone who works in food service myself, it is disappointing to see the lack of service and respect towards customers.