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September 2023 by Sarita Wallace
I contacted Lisa Banks this morning for our scheduled "virtual business coaching" session. This appointment has been on her books for more than a week. She answered the call with stress in her voice and after I introduced myself, her response was "how can I help you" in a very disinterested tone of voice. Needless to say, I immediately said "thank you for your time and ended the call". Is the customer service this bad because it is a free service? I am willing to pay to get the assistance from someone that enjoys their job! It is very sad and unfortunate that she is allowed to behave this way.
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July 2023 by Reviews Guser
I completed two programs for my business with ECDI and for that I’m truly grateful. However, I find it odd that you’re telling business owners that come to you for your widely advertised business loans, that if they don’t put their house up for collateral it means they don’t have skin in the game?? I’m really confused about this as the loan is barely $15,000 but you want me to use my home (which is worth $400,000 in todays market) to secure the business loan. How can you ask for this when you are partly funded by the SBA? If the SBA loan programs aren’t asking for my home, why are you??
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March 2023 by shawn underwood
this company is a scam no professionalism, they lie and make up information that don't make sense, I would have been okay if ECDI would have just told me I didn't qualify, but no they run my 750 credit, get 3 yrs of tax return and then I don't hear any thing for months and when I do they just try to justify adding inquiry on my credit report and covering their a#@ then don't tell me nothing until I reach out, problem still have not been justified. don't know how this process works but seems scammy to me,
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December 2022 by Conscious Consulting
I just finished a session with Marne in Piccolomini and I have to say she surpassed my expectations. Not only is she versed with lending and gave me new insight but she coached me through my barriers and really helped me walk away with an actionable plan moving forward.
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August 2022 by Trampas Nolan
ECDI have been so helpful guiding me in the correct directions to get my small business up and running.Bonnie and Kelly have went out of their way to help me personally.On their off time even. They are wonderful people and they are great at what they do.Wish I had found them sooner!
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February 2022 by eric smith
This Place is a JOKE !!!
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July 2021 by Galdones Chianne
What a great a page to express one’s gratitude..
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January 2021 by Caitlin Campbell
A large variety of services and resources to assist in navigating small business. Their classes helped push me to completing my business plan and pursuing my dream!
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July 2020 by Libby A. Patton
I do NOT recommend this company. They did not address our complaints and left us on hold for over an hour 3 different times and then terminated the call without even addressing our needs. Our condo was not cleaned according to Covid19 specifications. It was not cleaned at all. Floors were nasty., we had to wear our sock Or shoes whole time we were in the condo. There was mold in the bathroom shower, fire code violations, and so much more. We have pictures to prove our claims. Which have still not been addressed since we have been home for over 3 weeks now. This was the most disappointing Customer service company I have ever encountered. They offered me 100$ to not file a review. We spent 2200$ on this condo, that was an insult. We will not be recommending this company to anyone.
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October 2019 by Kesha G. Pierce
The resources and event space is everything!
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March 2019 by Rhonda PetalRose
I would not recommend anyone to the Cincinnati Oh location. They lack knowledge, have little to no understanding of small businesses, lack professionalism, and are in need of better processes. Terrible experience with the staff and entire process.
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March 2019 by Tara Southard Hampel
Their Bella Sauce is Awesome Sauce!!
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February 2019 by GrillMaster Baker
Ellen Harvey and Samantha Smith are the bomb diggity!
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February 2019 by Molli Blair Marshall
Excellent fresh made to order food, friendly staff and quality ingredients. Feta fries rock!
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December 2018 by Heidi McLean
The feta fries are absolutely AMAZING!!! The staff was awesome!
