-
March 2024 by Milly Torres
Just wanted to say... you serviced my vehicles between 2010 and 2015 I always trusted you to do an exceptional job to ensure my vehicle was safe to drive and be fair in pricing. Recently, I referred someone very important to me for a repair on wiring to head lights. I can't tell you how disappointed I am. If you are asked to pay $1700 of your hard earned money, you expect a good and complete job. All your shop did was exactly what he did before coming to you for professional help(just slap it together). There is no way the front end of that Hummer was taken apart like you said you needed to in order to charge so much in labor the cables were just tapped back together the bulb didn't even match the other(cheapest kind you could find) and the flood light didn't even come on. After driving it for only 1 hr in the dark, guess what? it went off... giggle the cables and it comes on... less than a poor job. You robbed this man! We trusted you! We don't tell businesses how much to charge for service but if we agree to pay, we expect for the job to be done and done right. You failed to do this by 100 miles. Shame on you for this and shame on me for referring him to whom I said would take care of him and is worth the $... NEVER AGAIN! SERIOUSLY YOU SHOULD BE GIVING HIM A REFUND....YOU KNOW IS THE RIGHT THING TO DO...THE TRUCK TODAY IS EXACTLY THE SAME WAY AS IT WAS WHEN WE TOOK IT TO YOU WITH THE EXCEPTION THAT THE CABLES ARE KINDA SLAPPED/ PUT TOGETHER! I've never been so disappointed at a business as I am at yours. You robbed this trusting loyal customer $1700.
-
February 2024 by Michael Colletti
Very accommodating.
-
February 2024 by Dimesha Walker
Thank you to the tow truck driver who came immediately to pick my car up on court right and Livingston! He was so nice and professional and offered to tow it to their approved autobody shop for repairs provided me with a flyer and a tow coupon ❤️❤️???? I appreciate you so much
-
February 2024 by RaeAnna Hanes
I was stuck in the snow storm on 2/16/23. I have never been in a car accident before, and I had my 12 year old daughter in the car. Another vehicle had swerved into my lane, and I had to crash into the tree line to stop a head on collision. It was the scariest experience of my life.There was approximately 6 other vehicles disabled on the road with me. We were on the bottom of the first hill on Cooke Rd. in Clintonville. Someone recommended calling AAA, and I remembered I had a membership.When I called AAA, my expectations could not have been lower. There were accidents all over the city, and a tow truck can only do so much in a snow storm. I didn't think they would be able to help, and I was expecting at least a 4 hour wait.I also didn't expect the guardian angel that showed up. Tyler from Excite towing called me within 45 minutes, and he immediately understood the situation. He told me everything was going to be okay, and he stayed on the phone with me until he arrived at the scene.Not only did he get my vehicle out of that mess, he stayed until every single person was helped. He single handedly saved all of us.I will never be able to tell Tyler how much he helped me, and I thank God every day he is the one who took the call.Tyler, may God bless you with health, wealth, and happiness ❤️
-
February 2024 by Mike Ellis
Great service!
-
February 2024 by John Olmstead
Tyler was wonderful! He was prompt, friendly and extremely knowledgeable. He made a fairly awful evening of being stuck in a parking lot in the cold so much better! Totally impressed with Tyler!
-
February 2024 by cindy lemaster
Had to have a car towed off the freeway at night for a flat tire. The car sits very low to the ground, but the flatbed driver knew what he was doing and did a great job. He was very friendly and courteous. The next day the tire was taken care of and I was back on the road. The service manager was very nice and the technician did a great job.
-
February 2024 by Jay Brotman
As always, got us in quickly and provided the best value.
-
January 2024 by Michael Hammel
12/13/23I have been in Ohio visiting, and discovered that I had a grinding noise in the front end of my truck. James was able to get my truck in within a moments notice and had it back to me within a few hours in order for me to head back to Texas the next morning.To say the service provided was phenomenal, would not be doing them justice. They more than exceeded my expectations. I will definitely use their services in the future, and refer them to anyone I know. Everyone deserves a pat on the back for going above and beyond
-
January 2024 by Kelly Carroll
Wonderful shop great service for a difficult car repair they made everything seamless
-
January 2024 by Chase Van Deest
GET MULTIPLE QUOTES FROM OTHER BODY SHOPS BEFORE MOVING FORWARD WITH THEM. HEAVILY OVERPRICED.
-
December 2023 by Vicki Kolb
I was Rescued by driver Jeremy C from a busy highway on my journey home ( many more miles yet to go ). Not only did Jeremy provide a service solution he also brought me to a hotel and they will do the repairs in the morning. His kindness is greatly appreciated and I feel confident in the service I will receive. They are AAA affiliates.
-
December 2023 by Negla Ross James
Friendly customer service. Thorough technicians. They tell you whTs wrong and really do care.
-
December 2023 by Jonathan Westbrook
James and Justin at Excite Auto Repair delivered the ABSOLUTE BEST experience I've at at a repair shop. I have brought in my Acura twice to them now and did and excellent job. Not only was the diagnostic and repair done right the first time James went out of his way to ensure I had a time that worked with my schedule and didn't break my bank. I can't say enough good things about this shop and can't wait to bring it back for regular maintenance.THANK YOU SO MUCH AGAIN!Services: Auto brake repair
-
September 2023 by Just Jim
Great service at a fair price. Folks who actually know what they are doing. You will never be charged for work that is not necessary.Update: The whole place has been remodeled. A very professional look. As well as professional technicians.
