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February 2024 by Deborah Youman
Noteworthy details: Excellent staff !! Very caring & helpful !!
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January 2024 by Jason Davis
It’s midnight and I just had to leave! Smells so bad like piss and cigarettes! This place is so gross, had to get out of there. Better off in your car!
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January 2024 by T Miller
Friendly staff, clean environment, many restaurants, few
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December 2023 by deborshi raychowdhury
Very rude behaviour from night shift front desk staff. I booked the hotel day day before my arrival from priceline and was accompaning with my pregnant wife and parents. Waited for 10 mins to enter the hotel. She was pretending that she didnt see us and after that she start yelling and shouting. She was not at all apologistic with her behaviour and when I said, “you should be polite” then she is shouting “Do whatever you want to do, doestn’t matter”. Never experience this type of attitude in any of the hotel staff in US. BEWARE OF THIS HOTEL. They dont know the minimum courtesy how to behave with their customer. Air condition was also not working properly in the night.
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December 2023 by Mike Kutsner
This was no better than a Holiday Inn without breakfast. Very aged facility, room smelled like smoke. They say free breakfast but there was only coffee and muffins with not even a place to sit. I have stayed in many Extended stays but this looked they took an old hotel and changed the signs. I DO NOT recommend anyone stay here for 1 day let alone many!
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December 2023 by S J
Manager was very nice, but my room had bedbugs in it. They allowed me to go to another room but I wasn’t comped for the room, which I thought should’ve been done after that inconvenience ??♂️
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November 2023 by Tom Early
Terrible experience so bad that i had to check out 5 days early with no chance of refund, bed bugs are a plenty, the door lock wasn't even properly flush so you constantly have to worry bout someone just walking into your room, if they are doing maintenance on the water dont expect for it to be back on for atleast 10+ hours, if you pay for the enhanced wifi its $30+ and you can't even load a web page from it, tried ordering the supplies to the room and it was a hassle cause it says they will be place outside your room but thats only if the front desk wanted to do their job, that gets me to Shante- possibly the most passive aggressive person I've experience, super nice when answering but if you ask any question pertaining to her actually doing her job you get attitude she just sits in the back watching videos and you have to stand up front forever till she decides to get up and do her job- look at the constant previous negative reviews on her and this place if you want to be safe, only use this hotel if you are next to homeless cause sleeping in a car would be cleaner/safer/cheaper and easier then dealing with this placeRooms: Disgusting and full of bed bugsSafety: Locks aren't properly installed
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September 2023 by Ermek Junushev
The room smelled weird. Although it says breakfast is included, it’s just coffee/tea and muffins with a few other selection of snacks. All carry out, no place to sit.
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August 2023 by Lisa Davis
The staff were very nice the check in was quick and easy the room was great with no issues. We will stay again.Rooms: The room was great, the bed was comfy no issues.
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July 2023 by Dan Miles
For what I needed to do, this was a great location. Service was wonderful. Rooms are a bit dated but they were satisfactory. Would stay again.
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June 2023 by Aron Dowdy
Everything was up to par except the red headed lady at check in. She was mad at another customer, and started getting angry with me for no
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May 2023 by Mahesh R
I have stayed in this hotel almost every week for the past few months whenever I traveled to Columbus and the hotel is great. The staffs are extremely friendly. I would certainly recommend ESA if you are looking for a budget hotel in Columbus/ Worthington area.
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April 2023 by Gregory King
The room had everything you need for a home away from home. The breakfast and laundry room makes it all convenient. Best of all is the great staff who made me feel right at home.
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February 2023 by Desso Finesso
I booked online yesterday afternoon and my girlfriend and i checked in lastnight. The lady at the front desk was very nice and warm and helpful. We didnt have any problems. In fact i think i may stay another night. Its a very relaxing environment. Its clean and cozy. My girlfriend is knocked out right now. She doesn't usually sleep this good so that says a lot. Oh there is a movie theater right across the street. Perfect for a little date with a loved one.
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February 2023 by Brian Cronin
Staff was very friendly and helpful, rooms were a bit dated and could have used a better cleaning. Overall decent place for the
