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September 2025 by Tim Noble
Mr Sutton the Manager was helpful & accommodated my requests. We changed some details to suit my needs & I was very pleased working with him
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September 2025 by Donald Garrett
Very detailed information provided. Great prices. Marvin was very helpful!
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September 2025 by Andy Sova
Marvin Sutton was outstanding in helping me change my email address for my account at Extra Space Storage in Columbus, Ohio. Thank you, Marvin Sutton.
September 3, 2025
Again, Marvin Sutton was extremely helpful in my changing my previous storage unit to a smaller storage unit. He deserves a raise for being exceptionally helpful.
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September 2025 by Ahmed Ali
Marvin is the best! Thank you for great customer service and help!
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August 2025 by Jason Otto
I received an email today about the Labor Day special discount, realized I was overpaying at my previous unit with another company, and decided to check out Extra Space Storage.
Marvin Sutton assisted me today at the 4616 Kenny Rd location in Columbus, OH and I could not be happier. He answered every question I could throw at him, allowed me to tour the unit before purchase, and was a pleasure to do business with.
I drove by today, was able to look at a unit, sign the required documentation, and move out all of my belongings from the last storage unit I had up in Lewis Center, OH all within a few hours (the signing process took minutes but the commute back and forth from the other unit I was renting took longer). I wanted a convenient, safe, indoor, climate controlled unit closer to my residence and this storage facility provided it.
5/5 from me. No complaints. I will update this review if anything changes in the future but as of right now I'm pretty content with the terms + conditions of my rental and the assistance from the front office.
Thanks again Marvin.
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August 2025 by faustina adom
Marvin was very friendly and helpful.
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August 2025 by Bun Ngork
Good personality helpful got us going awesome person
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August 2025 by Greg Osborne
Secure, convenient, and Marvin is the best!
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August 2025 by Patrick Marot
I only needed a storage place for 4 weeks. When I called to reserve, I was trying to decide between a 5x5 and 5x10. The sales rep steered me towards a 5x8 and it was perfect for what I needed. It was also a great price. And most importantly, I did everything online (I did not have to stop by their office). When it was time to move out, Marvin called me and promptly took care of the discontinuation including sending me an email confirming it. I would definitely use them again.
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August 2025 by Rohit
Had good experience booking extra storage over phone. Thanks a lot for your help Marvin.
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August 2025 by Devan Clymer
I cannot say enough about the kindness, patience, and compassion Marvin showed us during what could have been a very stressful transition. My father is living with stage four Parkinson’s and dementia, and moving him from one storage unit to another felt overwhelming at first. Marvin not only handled everything with professionalism, but with genuine care.
He went out of his way to make the process smooth and easy, explaining every step clearly and ensuring we never felt rushed or pressured. His warmth and understanding made all the difference for my father and I during a difficult time. In a world where true empathy can be hard to find, Marvin is an absolute angel. Extra Space Storage is lucky to have someone like him — and we are beyond grateful for the help and humanity he showed us. Thank you Marvin!
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August 2025 by Rich Lusignolo
Marvin was a tremendous help. Area was nice kept up beautifully. Our only issue were price increases no warning and were for large amounts the last one jumped $50 (13%)
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August 2025 by Kim Dorrian
I’ve found this to be the best storage in Columbus for valued family items. Clean, fully indoor, air conditioned, secure, easy to access with plenty of large carts available for moving items safely, the management was also very attentive and helpful.
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August 2025 by Kobie Parrish
Great experience here, highly reccomend! Marvin was very helpful and provided me with a quick solution to my last minute situation!
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July 2025 by May E
Snez was very helpful and helped us pick a very good price. I highly recommend
