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February 2024 by Lydia Yoder
I went to this store to pick up a few colored prints I ordered online. When I picked up, I noticed the prints did not come out how I had intended and asked if they had misread my order. Even though it was my mistake because I neglected to save the edits I made to my order before submitting, the employees kindly reprinted for me and showed me and my daughter how to use the paper cutter. I really appreciated the kindness and helpfulness they showed me. Thank you!
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February 2024 by Jay Desai
Zero customer serviceWorst customer interactionNo intention to service customer
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January 2024 by Michael Rudy
I've had good experiences here. Quick and easy shipping
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January 2024 by Carl Beckwith
Literally just a sign on the door that says store closed. Waste of time to go here.
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December 2023 by Alberto Arellano
The truth is, I have gone to pick up my packages on several occasions at this branch, but Michael had never helped me before, who on this occasion was very rude and offensive. I showed him my tracking number and my ID from the consulate of my country, as always, but He said that my ID was of no use to him and that he would not check anything if I did not have a US government ID or Columbus License, to which I told him to give me a sufficient reason... if he only wanted to pick up my package, the same thing he had my name and it was on my ID, which he didn't check and he told me that if I had a passport and obviously I do, he made me go get it, luckily I had it in my truck but if I didn't have it I would have to go to my house for it ... I think it is an establishment where they put the trust in our belongings. FeDex should pay more attention to their staff since I don't think only I have suffered this discrimination.
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December 2023 by Jodi Smith
As I am just leaving the FedEx store here I am very upset. I asked to print a label out via email and I was charged $2.95 for one piece of paper which is ridiculous and which after she gives it to me she tells me had I done it on their computer. It would've been six cents!!!!!Do Not be bothered with this business. They obviously are out for the money and not looking to save the customer in any way, shape or form I took the copy only because I'm in a hurry and I'm really not happy about it. Buyers beware?
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December 2023 by sunrise flower
I ordered something from Amazon, and it was delivered today, they used FedEx to deliver I don't know why, but the TV stand was heavy and they left it on the first floor stairs, it could have been stolen, am on the second floor, and am 100pound female, when I checked on the website it said delivered, then I went downstairs and I found my package just laying their as if I got it for free, while it was expensive, how can anyone be so unprofessional by leaving someone's product on the stairs, I have another item still waiting but they sent it through FedEx, I just hope it won't get lost, please amazon stop using FedEx, when you are shipping out items
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October 2023 by Anthony Arrington
We paid $100 to express ship an important bank document. We needed the document to arrive in a few days. We were told it would take about 3. The bank reciepent literally had to drive to the Fed ex office to pick it up because it was not delivered....and that was a week after the scheduled delivery time. So instead of FedEx refunding our payment, they said the document was refused by recipient. The reciepent literally drove to the FedEx office to pick it up because it was not delivered. Very bad business practice. Fedex in not sticking to the refund policy. Will not use FedEx again for any reason...personal or business.
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October 2023 by Luke Bryan
Very rude service member. Directly addressed with the manager when the member continued to be rude. Do better people, there is no sense in being rude to customers.
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August 2023 by sang hee lee
He at the counter was very unsympathetic, as-a-matter-of-fact and he kept saying "I am not accepting it" he had completely no emotion what so ever. So, I went to another place where I could get some vinyl envelope and finished the return. They were very nice as compared to him. From now on, I will never do business with FedEx.I know he is doing his job but feel he is not payed. Horrible experience!!!
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August 2023 by Brad Shaffer
This place has a "now hiring" sign on the door, it's no wonder why. It's probably hard to find good employees when the ones there are short tempered or rude. The place was packed at 6: 30pm and the one employee at the counter was complaining about how much work he had to do while everyone patiently laid it in line.
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August 2023 by Alejandra Romero
Terrible experience I sent two boxes I received opened and broken items and lady bad actitud
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July 2023 by Elliot Saunders
Was liking getting a package in an undeveloped country. Took so long, so many mistakes and then they gave bad attitude, in my opiniom, when I started to complain.
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June 2023 by Emily Blackstone
Miss. Shayla is an absolute saint. I’ve been to this location twice in the past week and she has been working her butt off. At one point she was helping three customers all at the same time while still providing extraordinary service. Not to mention, she helped me load a nearly 150 pound package into my car, no questions asked. 10/10 service from her.
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May 2023 by Dan Martin
Michael is an absolute pro. He knew exactly what I needed and the best way to get it done. Highly recommend this location. Great experience.
