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April 2024 by Kay Bokros
Absolutely. The worst Fifth Third Bank I've ever been to. they take their good old Sweet time if you have thirty minutes to kill I suggest you go there thentime. No customer service, no smiles, and you sit in the drive through 20 minutes before they even acknowledge you.
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April 2024 by Izabella Mesa
horrible customer service.
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July 2023 by Dawn Sutton
It definitely has wonderful staff with great customer service.
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March 2023 by Fonshell Banks
After today and trying to get in touch with someone for two hours I feel like I need to look for another bank. I have no confidence in this bank. Me trying to get in touch with someone to inform them about the janky ATMs but they can't be bothered to answer the phone for customers.
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October 2022 by FLOR BONILLA
Applied for HELOC, 6 months have been since no answer response, excellent credit, service is sorry at this location.
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September 2022 by Shadi Raw
I got scammed by fifth third Bank twice one from Cleveland Avenue location and the other from Kroger on sawmill Road location Columbus Ohio.And I just got mail from them that said that I made an $11 withdrawal from my debit card which is not activated yet.I went to the bank to close the account They said that I have to call the online customer service where no one answered the phone or returned the call
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April 2022 by Jazzy Simms
Horrible customer service!!
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November 2021 by Ryan Scanlon
Keke and this entire team are fantastic. They have been able to help on many different occasions and are always pleasant and professional!
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September 2021 by Charles E Carpenter
Come here for your banking needs
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July 2021 by Hanna Scott
This place is a joke... the Somalian lady at the drive thru is by far one of the rudest people I’ve come into contact with. My bank breaks at work are starting to become an issue when I’m sitting at the bank for 45 mins! My receipt says she was teller #6 .
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July 2021 by Dalton Shoffner
The ladies that work the counter are slow and rude
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May 2021 by Hassan Bou
Very slow service. Expect a drive thru deposit to take minimum 15min. Last week took me almost 30 Min to deposit.
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March 2021 by Ronnie West
I called this morning and spoke with the guy I open my accounts with to get some information and he was very rude and disrespectful with his reply, I have to much money with this bank to go though this when I call for information.
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November 2020 by Kali Wallace
Dont come here if you are in a hurry! Sloooow service
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April 2019 by Brea
Every time I go thru the spaceship doors I am welcomed with hellos! I appreciate the friendly staff and that they all seem to work together to get people in and out....even when they get them surly, mouthy, and rude ones... Now if they'd just accidentally slide a couple million dolla dolla bills in my account, that'd be swell .... ;)
