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February 2024 by PUOZZO VIOLIN MAKER
It's amazing!!!
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December 2023 by Tim Adams
The worst banking institution on the planet. They do not protect your money. My card kept getting blocked for fraud & they make you wait a week before you get a new card &
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October 2022 by Joseph Purpura (Joey)
It's a ATM machine put in the right numbers and it gives you money ??
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August 2022 by Joseph Purpura
It's a ATM machine put in the right numbers and it gives you money ??
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August 2022 by Kay Uli Osborne
Johnathan was very friendly and helpful
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June 2022 by Bill N.
Rude staff who simply turns you away when you present them with a problem they caused. Save yourself the headache and drive to Kroger in Graceland for acceptable service.
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May 2022 by Mackie M.
As a woman in her 20's I usually do all that I can to avoid bankers, accountants, mechanics... basically anyone who has a tendency to mansplain and frustrate me more than help me. For this reason, I usually do all of my banking online, but from now on, I'll be going in person to talk to Jonathan. He was so helpful and solved so many of my problems quickly and kindly. The men at the front desks were also lovely. I am thankful for their help!
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May 2022 by George Pappas
Received a call from Clintonville branch who called me amd also left a message with my wife. I am not now or ever have been a customer. They left a number and upon calling it back tou are stuck in an automated phone tree that does NOT allow you to leave a message or ever talk to a human. Spent 90 minutes trying every option. Spent a 22 minutes on hold once and 35 minutes another time and 12 mi uses the third and no one every picked up. No idea why an Allison Barber called but this is the worst service I have every run across.
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October 2019 by Tatsumi Suenaga
People here are genuinely friendly. Cian is a standout and is an amazing banker! Highly recommend this location and his service!
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August 2018 by Hubert Hill
Used to be a nice bank but now all they seem to do is charge more and more fees. It's time to find a credit union cause taking my money just for ordering euros is stupid
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December 2017 by Hallie M.
This is my favorite Fifth Third in the area. It is a slightly newer building, so lots of big windows, very light and airy inside. The staff will go above and beyond to help you, and I am greeted warmly every time I go inside. They also have friendly special duty police officers so you can feel safe if you are exiting the building with cash. One note is that although it has a High Street address you can only enter by turning onto Glenmont Ave first. The High Street driveway is an exit only, so be careful! If you are exiting that way it can be tricky to turn left on to High Street at busy times.
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April 2017 by T A.
awful bank, still trying to pay off loan now for a week. they don't want the money so they can continue to collect interest. going to file ABA complaint Shady group
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February 2017 by Charles Boyles
5th3rd is a really bad bank overall. However the people at this branch, who work for a big evil company, are not bad people themselves. Keep fighting the good fight y'all
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December 2016 by John Kefauver
Very unfriendly staff the ATM machine broke while I was putting money in it and took 50$ from me the bank teller acted like I was lying and was very rude to me won't return to this branch ever
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April 2016 by Robb M.
Stay far away from fifth third. There isn't enough time to list all of the shady fees and order and operations with this company. My entire family just left their bank. My father in law just pulled out over a million dollars after 30 years w the bank. Bad news.
