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November 2023 by Brenda Barr
Slightly lazy and rude. Turned people away to setting . While she ate ships and Pepsi. While talking to customers. Wasn't impressed!
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September 2023 by Adam Arcand
Apparently cashiers can not give you your account number even if you have identification or maybe because I'm white.If you're white do not go to this location, they will not assist you
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June 2023 by Mandy Dutch
I give ZERO stars the girl who came to attempt to answer my question about a wire transfer was very short with me,she didn't make my day a FIFTH third better!!! Rude and unpleasant very unprofessional.
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November 2022 by Zack Martin
This "bank" made my life a 5/3 worse. So mad I left Chase for this silly little company. I can see why they haven't made it anywhere as a reputable institution and never will.
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April 2022 by ky W
Terrible
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August 2021 by Pamela Saunders
Manager at this location is rude and appears like he don't want to help. I had to see him twice, and got the same feeling both times. Thanks Anthony, for your uncaring, rude, unprofessional attitude.
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May 2021 by Vicky Ramos
(Translated by Google) Excellent service(Original)Excelente servicio
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November 2020 by Djiniba Sy
I left there in tears. Very poor customer service skills. I went to the branch because my checking account was negative when I have money in my savings and I keep trying to move the money that I have on my saving Online and by calling customer service but was unsuccessful. Turns out they attached an old college savings account that I had open for my son years ago at a location that’s not even fifth third branch and had requested to be closed. So when I was putting money into what supposed to be my saving account turns out they closed my actual savings without notifying me so I was actually putting money into the college saving account that I told them I didn’t want to use that I had requested be closed and didn’t ask them to add into my account. I went I to the branch and person that I was dealing with had no compassion, very rude, and treated me with no dignity, mean and accused me of being loud when all I was trying to figure out was why was that account attached to this one when I didn’t ask for it. He talk me as if I was a d*** person who intentionally choose to put money into an account that I told them I didn’t use and is supposed to be closed, an account that I didn’t open with them was attached/linked into the account that I open with them. They are soo busy trying to get you to open accounts with them that they don’t even take the time to do what you ask them. When I was trying to explain to him what happen he accused me of being loud. I guess when I black woman is trying to make a point she’s loud Woow. I just got up and left hurt and disappointed before he calls the cops for trying to figure out where me money went. I wish I could of just closed my account right then and there. He lacks customer service skills and has no compassion and was very condescending. I guess I’m the one left to figure out where my money went and how to get it back while they add fees on top of fees onto my account. May Godless him but this is not how you treat someone who trusted you with her hard earned money I’m beyond disappointed.
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November 2020 by Linda Hogan
Both walk-up and drive thru ATMs available here, so using one is usually a very efficient process! Both machines are kept well stocked, and in good working order!So far, my only negative criticism is the poorly maintained surface roads surrounding this branch of Fifth Third Bank!! Whether entering or exiting it's a rough ride to be sure!!
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November 2020 by Dave Lane
Extremely slow and understaffed
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April 2019 by Christian Thomas
I don't personally bank here but I do use their notary service, the bank tellers are very nice and informative.
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November 2017 by white brown
poor customer service
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August 2017 by Danny Schoolcraft lll
Love the banker's in this branch!
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March 2017 by Bryan Peters
I had a few problems with my account and Mark had helped me understand why I was having this issue. Mark had also helped to fix this problem from occurring again. He was super helpful and I'm happy I had the pleasure of his assistance. Thank you! I would highly recommend this location.
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July 2016 by Erika Evans
This was my first time going into this bank and i will never come back. the service is terrible the lady Katie was completely unprofessional and beyond rude I opened a account a few weeks ago and never got my card when I went into the bank to see if there was anything they could do for me this lady Katie was just really rude as if I was bothering her. I closed my account later that day at a different branch. I'm sure no one wants to be provided with bad customer service on the first time they arrive in any bank it sets the tone for all the fifth third banks. It's sad how one perosn can mess it up for everyone.