-
February 2024 by X
This place is a joke.
-
February 2024 by J TALB
Listened to me. Car was finished early. No more squeaking.
-
January 2024 by Mike mkgta (mikie)
got my car service 1/27/24 oil change tire rotation. found out who ever took care of my car did not tighten my lug nuts on all 4 tires. *Going to this location i would check everything they do for you.* i have lost all trust in this location. and i will not go back there for anything. they will try and force you to get the more exspensive fix done and they will make you wait a long time due to staffing issues. this place has trouble with staffing and communication. they found a light out on my car and instead of calling me to see if i can approve on the work. they called me to pick my car up and told me i can get it fix another day. idk what is the issue at this location but i will no longer trust work here. they cant even get the BASICS done and keep the customer safe. i could of lost all four of my tires down the road ?
-
January 2024 by Dan Nardi
I had been driving for thousands of miles with a rattling noise coming from a loose steering wheel.My car was old so I didn’t want to put more money than necessary.Firestone mechanics found my steering controls were rusted out and near failure. They replaced the system, probably saving me from injury or worse.Thanks Firestone!
-
January 2024 by Summer McLain
I have been coming to this Firestone for a couple years and I love the staff at this location. They are always so friendly and personable, and I never feel like I’m being taken advantage of. They will add air to my tires free of charge and actually once fixed my splash shield under my car for no charge too. My car battery died recently and they were able to squeeze me in the same day for a somewhat tricky battery change. Not to mention, they always find discounts to apply to my bill. They are a little understaffed, but that’s par for the course. You just have to have patience they will treat you well.
-
January 2024 by Kevin Microsoft
I was here to turn around because Walnut Center is such a pain to get in and out of, and the businesses across the street only have exits to the right, unless you remember and go all the way back down to the other end to the traffic light.
-
January 2024 by L Jones
Excellent customer service and timely repair.
-
January 2024 by Allison Davis
Jennifer and Carter were very patient with me as I figured out how to handle the situation. I appreciate them. My car is back on the road without breaking the bank. Thank you.
-
December 2023 by Amanda VanDenberg
The work done was fine. But why would you offer scheduled appointments if you are not going to staff your locations to get through oil changes in a timely manner? I shouldn’t drop my vehicle off for a 10:00am appointment and have the vehicle not looked at until after 3pm and not ready until after 5:30pm. Get your locations staffed to meet your service offerings or don’t offer appointments you’re unable to meet. It’s a waste of my time as a customer and puts your employees in a stressful and awkward place. I would rather be told it’s first come first serve, then be lied to about an ‘appointment’. Treat your staff and customers better than this.
-
November 2023 by Brian Bartley
I had a appointment at 8:30 am on a Saturday to have 4 new tires installed on my my truck.I purchased the tires from Walmart online dropped my truck off with the tires at 8:15,they called me 4 hours later trying to sell me new lug nuts I said no just wanted my tires installed ask the gentleman if my truck was on the rack he said the have the 2 back tires on I called back at 5 asking about my truck he said he would call me back never did I had to go down there and check they finally got my truck done 5 minutes before they closed no explanation and no discount for making me wait for 8 hours to install 4 tires terrible service and slow I will never go back plus I will tell anyone I know not to go down to the South High St Location
-
September 2023 by Corey Hannen
I went to the Stringtown Rd. location and they kept messing up my alignment.I took it here and the first time they did, it was spot on and perfectly aligned. Shout out to Bill for being an awesome employee for firestone!Service: Wheel alignment
-
September 2023 by laruel gray
I love this Firestone but I don't think they're equipped for the new kind of car hard for them to find what's wrong with the keyless car
-
July 2023 by Chris Slatzer
Started doing all the work on my work van and are now doing my families vehicles. 100% would highly recommend
-
June 2023 by Sheena Bailey
My experience with this Firestone was amazing! After catching a flat before 7am arrived here and Kelby the store manager was more than accommodating and helped us get back on the road to continue out trip even dealing with a staffing shortage. So if you are looking for work this is a great place and they are hiring!!!Service: Tires
-
June 2023 by Shannon Cleary
Five stars to Rusty! Great customer service and gets the job done! He goes above and beyond! I will definitely go back and get my services here!Service: Tires
