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April 2025 by Thomas Jackson
I have always had good experiences with Firestone across the country. This location was no exception. Service tech Vanessa and the entire crew was spot on after AAA towed my car in.
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March 2025 by Rebecca Lance
Great service. Zach, Vanessa, and JJ were execellent!
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March 2025 by MyWares Muse (BizOnBlockchain)
Firestone in Whitehall, OH is the neoghborhood go-to, first stop for auto maintenance, repairs and recommendations. Zach and JJ are a awesome, and had us in and out in no time to enjoy the rest of our busy day. They really have the patience for breaking down and explaining things about our Jeep. Keep up the great work!
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March 2025 by Remonda Boone
Excellent customer service
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March 2025 by Blake Rhea
Thank you, Vanessa and AJ
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March 2025 by Tacoma Burress
It was a good place to get my head lights done.
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March 2025 by Eboni Perryman
I was greeted when I arrived at the store, I was offered better deals for the services I came in for and I was kept informed about what was going on with my car.
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March 2025 by Samuel Asare
The technician and the manager were very respectful and did amazing job working on my car.
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March 2025 by Eugene Caslin
Did engine flush and forgot to off reservoir
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March 2025 by Josue Martinez
Great staff and fantastic service from technician JJ
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March 2025 by Olga Quinones
First time visit. I came to have removed a screw from my tire. Arrived at 8 am did not get my car until 12:30. First person in contact was indifferent, no special customer service. At the end when I pointed out to the person checking me out of the time lapse, since she came onto the location much later, she was apologetic but still with very little good customer service attitude. I will not return.
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March 2025 by B Scooby (Chubb)
Jewell did excellent work on my vehicle!!! Brakes, blower mower and tire repair! I’m good and back on the road.
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March 2025 by El Soñador Eduardo
Excellent treatment
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February 2025 by Jewel Kate
My car left running worst then what it did when I brought to firestone charged me 3300 plus. Because of the issues I left with I had to take my car to another shop who first noticed it was wired incorrectly on the engine and need to be pulled back out and put back together correctly
Still no response from corporate 2 weeks later.. My car is this location and staff are completely rude inconsistent with quotes
Had to take my vehicle to dealership for a second opinion and confirmed water pump was done incorrectly then Firestone had my tow my car back to them for them to do expectation.. And not give me a time frame on when I could get my car back
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February 2025 by TARA BLACKSTON
The staff at Firestone was very friendly and transparent. My car was inspected in a timely manner, updates were given via email about my car and repair was offered at the same time. All around service was great!
