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January 2024 by Daniel Crawford
Good, fast and friendly service at a time of great stress.
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January 2024 by Laura Collins
the guys were so helpful and made sure I was able to take advantage of all the good deals! really appreciate it :)
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December 2023 by Adam Newman
Cody was a life saver for me. It was really late and close to closing but he accepted my vehicle and put on a new tire. I didn’t know what I was going to do because of my schedule. Cody/Firestone was an answer to prayer. Thank you!!!
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November 2023 by Dawn Sampson
The employees are nice enough, but their time management is not good. Last month, I had an appointment for tires. They had to order the tires from another local Firestone and me to come back the next day. When I arrived the next day, the tires hadn't been ordered for transport yet. They expected that I would be leaving my car. I was not. I spent 2.5 hours there for what should have been less than an hour. This weekend, I had an appointment to drop off a car at 11 for tires and pick it up at 4. They called and said they couldn't get to it and asked me to leave it overnight. At 4 pm today, I still hadn't been called to say it was ready. I called them. They said it was done, so we went to get it. It was still on the lift. Apparently the Saturday employees hadn't let the Sunday employees know that my car needed done today. Honestly, I'll go back because they have the tires I like and the people are nice, but the disrespect for my time is frustrating.
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November 2023 by Scott Egelhoff
Had brakes done 3 years ago, only 35,000 miles on them and they started grinding. Diagnosis was something about failed calipers and hoses. They also checked the battery and it needed replaced. Total quote was about $1,600. Called another place to get 2nd opinion. Yes, Firestones diagnosis on the brakes were correct but quote was $780. WOW! Also, this other place checked the battery and it was totally fine. Will NEVER go back to Firestone!
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November 2023 by Debb M.
I'm done with Firestone. I've never had an issue with the high cost due to the convenience but after my latest experience I won't be back. I had some work done on my car the other day and during their inspection they damaged my battery. A battery that's just over a year old. They won't take any responsibility for the damage even though the battery was 100% ok before I took it in. Since I bought the battery from them though it is still under warranty. Since I paid over $300 for the battery and the install you would think that that was still on. Kicker is I can't claim the warranty unless I take the whole car in not just the battery. Which would mean paying $150 for a tow. So it's cheaper to go to auto zone for a battery and do the install myself. Which as a women at the age of 66 I'm completely capable of doing but still paid $200 to Firestone to do a year ago. Yep, so done with Firestone.
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September 2023 by Artem Aleksandrov
No reason to make an appointment. I came on my time, it was only one technician and he still was working with two other cars. They said to wait more then hour. I changed oil in other place for 15 minutes and much better service!
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September 2023 by Balakay
Typically these guys bang out a pretty ok job for being a typical shop. Last week I went for a nail in my tire the told me they couldnt do it and told me I need 4 new tires. I realize its a AWD car and what the recommendation are, but I took the tire to another shop with similar motives and it was patched no problem. I would only use these guys for oil changes in a pinch after that last quote. Not trilled with my experience. I am giving 2 stars only for the fact they put on the spare and only charged me 5$
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September 2023 by Austin
I got my oil change and tire rotation they noticed my tires were mounted on the rim wrong and my silver rock coverage would not cover it after being on the phone with them for hours battling a manufacturer fault they wouldn’t cover me and I would have to pay out of pocket they had some type of remorse and ended up doing it without charge cool people all around defiantly suggest coming here.
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July 2023 by Eugene Korotkin
Spend your money elsewhere. Get better service. Too much competition to be sneaky with customers.
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April 2023 by Doug Logan
Shop was Honest of a repair beyond capabilities and referred me to a Shop that got the job done!TEN stars!
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March 2023 by Julian Mosquera Muñoz
Terrible experience here. I had a rental car in need of oil change. Well, I came here and they didn’t tell me they will be asking to rental company to complete other maintenance labor (that the car was not in need) and they had me stuck here for about 2 hrs waiting for the denial of the rental company on this maintenance work. Don’t recommend this place and I won’t use it for my personal vehicle
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January 2023 by Willie Lutz
As a person who gets very stressed about dealing with car issues, Cody and the team over at this Firestone location were an absolute dream to work with for a series of services. They worked with me to find a deal that made the most sense, told me what I really did and didn't need, and were tremendous communicators throughout the whole process. I wish I could give them more than 5 stars!Services: Tires
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January 2023 by CarCounsel
This location was friendly and able to sort out / correct a really bad alignment performed by the downtown location. Was impressed enough that I just scheduled a return visit for a few days from now.
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January 2023 by Lounis Taouint
I had an appointment at 10 a.m. and I left my car and they told me 11:30 a.m. or 12 p.m. max you come back to pick up your car, when I came back at 12 p.m. they didn't even touch it , they are not respect time
