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December 2023 by Susan Cole
New male staff and male bank managers at this location are amazing! Awesome job turning this place around!
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August 2023 by Dawonne “1st of All” Jackson
They Suck!!!! Always being scrutinized even though I’ve cashed several checks made out to me. They ask if I want to open an account with them…. I would never!!! Another guy came in 15 minutes after me and he left before I did!!!! Worst bank I’ve been to, they treat some customers like a check casher would!!!! This my experience and observation.
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May 2023 by Nan Madison
Trouble getting into system and locating info I was looking.The staff at Dublin-Granville Rd 43229 are friendly and very helpful. I have been associated with this branch for about 10 years.
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December 2022 by Neesha Napper-Burnett
Please do not try to get a house loan with them. They screw you in EVERY WAY. And talk to you like you did something wrong.
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April 2022 by Amy Schildmeyer
The worst branch. Avoid this one. Waited 25 mins in drive through to be told their machines aren't working. They've deposited wrong amounts before. Just go to a different one.
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February 2021 by Lydia Blackmon
I went in and spoke with Shawn, she took time to understand my issue and worked with me to resolve it immediately. She was very pleasant and great to talk with. She also offered me options to ensure I don't encounter the issue again. Overall wonderful experience. Thank you Shawn for being such a great help.
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October 2020 by louis stafford
Friendly tellers great rates too!
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October 2020 by Ash
This is the worst Bank! They will steal your money, and not tell you. Customer service is pathetic. Do not Bank here.
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February 2020 by Panda Family
Cooper State was Great, but since they became First Merchants it has been so difficult to justify keeping this account.
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August 2019 by Mrs. W
I cancelled my account because I was treated so poorly here. Do yourself a favor and bank elsewhere!
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July 2017 by Danielle Sherrod
Love this bank the people are very nice
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June 2017 by Aaron Mahan
Worst bank I have ever been with. Avoid at all costs!
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December 2016 by Greggori II
Total crap since the name change. Hours no longer nice for people that work beyond 9-5. Have to have an app to check account status. Save yourself and go anywhere else
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August 2015 by Danielle
I love that they're open every day. That is the biggest plus but the down side is they don't have as many locations as bigger banks. Also, I have yet to get my card to work with their ATM machine but besides that they're one of the best to me.
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February 2014 by Lisa Scott
Not very helpful bank you cant get change from unless you have an account with them. Not exactly good way to get new customers. Now I'll never use their bank.
