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October 2023 by Kate Ferguson
Really poor customer service at this location.
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April 2023 by Christine D'Agostino
Wonderful little boutique with the best customer service. They didn’t have the size we wanted and Shai helped me order it online. She even honored the in store sale price that wasn’t available on line. Shai also took the time to steam my daughter’s dress so she will look fabulous at graduation.
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February 2023 by vicki damiani
Had another amazing experience here with my Mom. The staff is always so friendly. Shea was so helpful in finding Exactly what I was looking for. The clothes are practically free when you catch them on sale!
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December 2022 by Brenna G.
I loved my time at this store!! This group of girls was the nicest staff/customer derive retail I have ever seen. They all were so caring and thoughtful! They gave me the cutest compliments, since I was looking for a NYE wedding guest dress! They genuinely helped me find the one!! I will be back here!! The styles fit everybody with all ages!
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September 2022 by Katie Trzepacz
Lots of options and always having a sale. I love their clothes now. I feel like they have way more variety now than they used to
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March 2022 by tyann amos
They have some pretty good deals here. The staff is always helpful and friendly. They have shoes, clothes, and jewelry. The store is well kept and they have cute dressing rooms, so you can easily try stuff on. I love their summer dresses and purses. They have so many fun colors.
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July 2021 by juliana pinzon
The girls working there really made it feel like shopping with dear friends and getting their help and opinion with things we wanted to get was so natural, love those girls ?? me and my 2 friends were there for like a half an hour picking out stuff and just having a good time
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April 2021 by Alexis Hope Johnson
great selection, clean store, and the employee, Mel, was such a sweetheart and made sure we left happy.
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April 2021 by Francine Turner
Friendly people to help you with your purchase
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November 2019 by Kennth R.
I've made a purchase at an out of state store in August and due to my work schedule I did not have time to return the item until yesterday (Nov 18). Upon my return, the sales person did not mentioned I will not receive the same amount of money for this return. The amount received was less than what I paid. When asked why, I was told that is the store policy to refund at the price it is currently listed in the store. I had my receipt and the skirt has tags on. I understand to not refund the same amount if the customer lacks of receipt or tags, but I had both and the item was in the same condition as I bought it. I never had this happen at any other stores. Also, the salesperson forgot to explain that my refund would be lower than what I paid for before the return was final. Dissatisfied and disappointed for the service received at the Easton Market Francesca store in Columbus, Ohio.
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September 2019 by Sarah W.
So I will start by saying that I kind of have a shopping problem and Francesca's is definitely my kryptonite. And while I have seen some of the reviews state that the clothing can be pricey, they also have some of the best deals I have ever encountered. There is never not some type of sale going on there. And echoing the other reviewers the staff really is always so friendly and helpful! For example my bridesmaids dresses were on sale for only $15 each. And due to the wrap style and length not a single one needed to be altered. They are consistently having amazing sales where you can get super cute shoes, dresses, candles, and even hair products for around $10 or less. A few downsides are that they run out of things fairly quick and don't seem to restock but are also getting fresh new items in daily. I've also had a few things be damaged or tear but that is few and far between. Can't really say enough how much I love this place!
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August 2019 by Hannah Elisabeth
The store was cute but the sale signs are super deceiving. Sales ladies are really pushy too.
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July 2019 by Olyvia Moorhead
they have shell necklaces and i love shell necklaces ❤️
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July 2019 by H G
What's not to love?
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July 2019 by Dr. Gabriel Burelli
(Translated by Google) Very nice place(Original)Muy lindo local