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March 2024 by Eddie DiVincenzo
What an exceptional service experience!! Only in for a few hours and done. Very professional staff, very clean service area (shocking after seeing what the competition looks like) and nice driver’s lounge. They earned all five stars. Kudos and special mention to Brittany in the service department. Very professional and very personable!! Highly recommended Fyda Freightliner.
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March 2024 by William Rehm
i will never go back for service
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March 2024 by Rick Tomlison
Fast and smooth every time
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March 2024 by Kat Long
Staff is easy to work with. The parking lot is easy to maneuver. I work for redo and garage and we towed to this facility regularly.
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March 2024 by Richard Beach
This was my 3rd visit to a FYDA Freightliner facility. All 3 visits were 5 stars. 1st visit was a water pump, from the time I checked in, until time I pulled out, 24 hours Saturday afternoon till Sunday afternoon. 2nd visit was for a, break pressure sensor, check in until driving out, under an hour. You tell me another dealer anywhere, gets you in and out in an hour !!! 3 rd visit I had an ongoing problem truck had been to dealers in Maryland, Florida and Texas. I’d spent approximately $5000 dollars to fix lights on the dash, ah HELL it’s a freightliner it’s suppose to have lights on the dash, FYDA on the 2nd visit discussed and diagnosed those lights, let me know it was a wire harness grounding out to the frame, typically they just change the harness, told me it’s a big job, over 8 hours just labor, plus parts. So I moved on not wanting to spend $3000 - $3500. issues continued to worsen. On SUNDAY 2/22 my truck shut down, we bipassed a sensor and I headed for FYDA COLUMBUS fully expecting a couple 3 days down, a $3000 plus repair bill, they had me in the shop and fixed in under 24 hours, they traced down, found the shorts, and fixed the shorts, under $1000 replaced a few plugs gave me the plugs they replaced, when was the last time the dealer volunteered the parts they replaced to you when leaving ? FYDA did, I’m 100% satisfied with my service , I will return next time I need a dealer, FYDA FREIGHTLINER THANK YOU FOR RESTORING FAITH IN A DEALERSHIP !!!
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March 2024 by Sharry Singh
I was here to buy some parts very well service
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March 2024 by John Shaffer
These guys are some of the best. Busy but efficient. Nice waiting area,
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February 2024 by zakir frozan
They are great, and professional. Thank you !!!!
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February 2024 by Nicole Smallwood
Great guys! They care about the customer and their needs!!
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February 2024 by G M
Parts are very expensive than all other Freightliner’s
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February 2024 by William
Gentlemen with the face of Bob Segar at the parts counter is your go to guy. Very laid back and has a kind spirit about him. Would love to share an ice cold beer with.
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February 2024 by Jerry Bull
Had the parts I needed and the counter man was great!
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February 2024 by Susan Dever
I got there on a Wednesday evening with an ABS malfunction on my truck. Since they're open 24/7 they are extremely busy. They got my truck into the shop within 12 hours and had it fixed and ready to go within about 3 hours after it got into the shop. Very quick for a freightliner shop, especially since they weren't expecting me. I was allowed to sleep in my truck until they got it into the shop, but they do have a very nice driver's lounge upstairs with 4 separate areas with comfy chairs, several large screen TVs, a pool table, recliners, tables/chairs, vending machines with salads, sandwiches, drinks, and snacks, a microwave, coffee, clean rest rooms, and showers too. Plenty of drivers did sleep in the lounge.. assuming their trucks were in the shop already. Oh and plenty of room to drop your trailer also.I would absolutely recommend! Seriously the best freightliner shop I've been to. Great customer service too.
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February 2024 by Rizwan Khan
Excellent service clean and nice restrooms easy to access. I personal love this facility.
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February 2024 by Desmond Washington
Great job well done
