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October 2023 by Aaron Watkins
If I could give 6 stars I would… I like many others have broken my phone screen more times then I can count, because of this I have been to more phone repair stores then I can count. Almost every repair store I have been to is nearly identical to the last. Poor customer service, untrustworthy results, warranty calls, headaches and much more. NOT gadget ease!!! When I tell you they are the best I feel like I’m not doing them justice. I walked in today and was met with a big smile from who I believe said his name was Marcus. He quickly identified my issue which was the prior screen was installed wrong from a different shop.. big surprise right. He told me he could get it fixed for half the price of anyone else, and even though It was busy he still had it fixed almost 45 minutes ahead of schedule. I can’t recommend them enough after today, they will TAKE CARE OF YOU!
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October 2023 by Christopher Bravard
Great selection, neatly organized and really nice new and unique vintage finds. You won’t leave here with out buying something. Christopher was a great help and answered all my questions.
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September 2023 by Aaron W.
If I could give 6 stars I would... I like many others have broken my phone screen more times then I can count, because of this I have been to more phone repair stores then I can count. Almost every repair store I have been to is nearly identical to the last. Poor customer service, untrustworthy results, warranty calls, headaches and much more. NOT gadget ease!!! When I tell you they are the best I feel like I'm not doing them justice. I walked in today and was met with a big smile from who I believe said his name was Marcus. He quickly identified my issue which was the prior screen was installed wrong from a different shop.. big surprise right . He told me he could get it fixed for half the price of anyone else, and even though It was busy he still had it fixed almost 45 minutes ahead of schedule. I can't recommend them enough after today, they will TAKE CARE OF YOU!
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August 2023 by Lisa Vo
Don’t even botherWould give ZERO stars if i could. Poor company with awful customer service. They tell you one thing then turn around and let someone else do what you asked to do. Train your employees correctly. Will never recommend this place to anyone, especially with this awful customer service.Came in for an item that “couldn’t” be sold till a certain date which was fine. Then asked to put it on hold and told that i wasn’t aloud too Someone else comes in and does it and it’s fine, even waited IN LINE for the store to open just to be told that someone else put it on hold.
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August 2023 by Annette Beachy
CHRISTOPHER did an amazing job helping us pick out a device that we can hook up to our speakers! He was funny, charming, and best of all he helped us find exactly what we needed! We go to Gadget Ease for all of our tech gadgets!
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August 2023 by Rose
Lots of great stuff there both newer and vintage. Great prices
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August 2023 by Matt z Gleason
Really disappointed with the costumer service today.. long time consumer.. however today I walked in wasn’t greeted properly and was not assisted with my inquiries. Take a class in civility and respect. Will be looking for other places to trade my products and buy them.
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May 2023 by Jered Cox
Horrible customer service. There was nothing on there buying in shelf and four people on shift standing around with not another customer in the building. They quickly reply we stop doing buy ins a 7. I ask why when you have four people and nothing on the shelf. They still had thirty minutes, and we all know it takes minutes to buy something in. Laziness at its finest.
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May 2023 by Breanne Darovich
Store closes at 8 so my husband and I arrived at 740 to sell an item to them hoping they’d have time still. There was 4 employees present all just standing up front and they said they stop doing buyins at 7. They lose money not buying In an hour before close and lose a customer. We have shopped here many times and purchased and sold items to them and have arrived close to end of the day to sell before it just seemed like they didn’t want to accept anymore buyins today so I will take my business somewhere else.
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April 2023 by Debora Armstead
Great service just went to look asked employees questions , they were very helpful knowledgeable, and polite . Thank me for coming and said come back again even though I didn't buy anything I did tell friends about it
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March 2023 by A Zacher
Christopher was outstanding, patient and extremely knowledgeable - thank you, I will be back!
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March 2023 by P Schulz
Love these guys. Stopped in to look at GoPro. They had 2 for a resaonable price. They worked with me researching the price for the same model new and didn't try to push their's on me. Kudos - fair and honest folks with quality used products for reasonable prices.
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February 2023 by Erin E (LiquoriceBat)
Best place for used electronics!! The employees are knowledgeable and also very very kind and helpful
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January 2023 by Karen Tyler
They did a great job! Super helpful and knowledgeable! Bobby especially went the extra mile, but several would have been willing to! A few things they didn't have they helped me know what to look for so i could purchase somewhere else! Great prices and reasonable buys too!
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January 2023 by Belinda Harden
They got good used electronics. They employee are nice . Little pricey tho.
