GameStop

Most Recent Comments

• March 2025 by Tom
  Glad to know I can't trust this gamestop anymore... when you label the price of something... maybe ring it up as that price, I'm not the one that made the mistake. I get your system might change the price, but honor what you put and don't feed me guff about "we can get fired for honoring prices." How about you get fired for the mislabeled price 🙄 already a greedy organization, but it gets worse and worse. Ever since they lost Neil, this gamestop turned to garbage. The only props I can give is they arranged the store to look nice.
• February 2025 by Enzo Rijos
  Every time I go in and the soft spoken ethnic girl is working the front I just know I’m going to have an issue. 3/3 on not being able to get something done when I’ve gone in and she’s present. At this rate this location should just close and stop advertising they’re doing PSA.
• January 2025 by Ed S
  I spoke to a female associate Saturday night about my submission to PSA and she quickly says “your cards are at PSA” without any known facts of what batch and when it was sent out. Either way she mentioned me to call PSA and PSA told me that GameStop submissions should be handled through GameStop customer service. Either way whoever she is should just be let go, just a mess of a know it all who will just end up making angry guests.
• December 2024 by Kelly Wallace
  Very helpful employee’s, wanted a couple games for my 5yr. old granddaughter. I was helped right away & was given several game titles & what the game does…
  Was very pleased..
• November 2024 by Evan E. Duran
  Terrible customer service.
• November 2024 by gage dittman
  Very unprofessional wanted us to wait for everyone before helping us grade our Pokémon cards! The more masculine lady! Go somewhere else for business...
• March 2024 by Johan Ander
  I'm 15 and the worker cussed at me. Never open on business hours.
• March 2024 by Dante
  Got a GameStop trade card and was assured by the employee that it would work online on their website to buy PlayStation gift cards.
  
  GameStop hasn’t allowed that in more than a year
• February 2024 by Faith Davis
  This location is constantly closed during regular business hours. They lose sales because no one is ever there. Occasionally a sign is posted that the single associate is out for lunch (which for a retailer is kinda nuts), but now, it's just doors locked and gate down when it should be open. As I've been sitting here in the parking lot typing this 4 people have tried to come to the store ?
  They should just close it permanently at this point.
• February 2024 by Gerard P.
  Went in to buy the last of us part 2 remastered for ps5 which just released last month and it said it was in stock online. Asked the guy to buy the game and he tells me the game doesn't exist! I show him on my phone the game and he said " well we don't have it here" like how do you work for GameStop and don't know about a new game that was just released literally one month from today and he didn't even try to check. Extremely disappointed that I wasted my gas and drove 25 minuets for nothing! I've been a pro customer for years and was planning to renew but I'm done with GameStop after this!
• January 2024 by Laura F.
  You probably wouldnt look at me and think... "oh she is a gamer" but guess what? I am. My entire family games actually. I even once had the original Pong... when it was NEW! So believe me, GameStop used to be my go to for supplies, new games, etc.... But over the past few years the brick and mortar stores appeal to me less and less. Sure you can go here and sell your unwanted games, but the value for your trade in is usually minimal unless you immediately beat the game -so minimal we tend to keep them. (I probably have a museum worth of old games. Lol). Its a good place to pick up used games, but you can also get that online... so no need to pop in to the "meh" store. I was at an event next door to this GameStop. Stopped in GS after leaving the event just due to the addictive nature of gaming. The stores seem cramped, and the aesthetics of it is unappealing to me. I wasn't greeted. In fact, I wasn't acknowledged at all. I left. I wasn't impressed. They do have a cute selection of Pokemon plush stuffies... if you're into that, I am not. However I feel I can get my games for a better price online.
• January 2024 by Rashawn Chunn
  I came for Tekken 8, but i also found a used copy of Rachet and Clank Rift Apart for $39.99, but when the cashier scanned it, it rings up $49.99. I point out the difference in price, and he honors it, but the store manager comes by and says, "It's too much of a discount." I reiterate the price shown on the barcode, stating it's not a discount, but the manager stands by his statement, so I told him to put it back. They lost a $40 sale over $10 due to a price tag THEY mislabeled. I won't be returning to this location.
• January 2024 by Darian Drafton
  Don’t call them because they will not answer the phone. So if you want a game hope and pray they have it when u get there. There is no one to answer and let u know. ??
• December 2023 by Morgan jj
  Bought ps5, guy put I declined warranty on the receipt, he never asked me if I wanted warranty or not, racist dude, terrible customer service
• October 2023 by Æyrton A
  Surprislying busy. Staff was patient and still courteous. Had a great deal, Kids' graphic tees that couldn't pass up.