Geek Squad

Hours: Geek Squad, the tech support service offered by Best Buy, has received mixed reviews from customers. While some customers have had positive experiences, with one praising the "professional and very helpful" service provided by Charles Welch at the Polaris location in Columbus, Ohio, others have had negative encounters. One customer was satisfied with Geek Squad's efforts to resolve an issue with their Dell laptop, noting that they were unable to fix it themselves but sent it to Dell, who replaced the motherboard. However, another customer had a poor experience at the Westerville location, describing the staff as "rude and totally unprofessional." Additionally, a customer was unhappy with the missing parts on a new laptop sent by Best Buy, though they acknowledged the assistance of Deon, a Geek Squad professional. Finally, a customer who visited the Geek Squad team for help with a broken screen on their Samsung Galaxy S22 was unable to get the desired result but appreciated their efforts. Overall, the reviews suggest that the quality of service provided by Geek Squad can vary across different locations and staff members, with some customers expressing satisfaction and others feeling dissatisfied with the experience.

• 0.37 miles

  

  Cellairis Mobile Phone Repair, Mobile Phone Accessories
• 0.4 miles

  

  SmartFix (Polaris) Mobile Phone Repair, Electronics Repair
• 0.44 miles

  

  Zagg Polaris Fashion Place Mobile Phone Accessories, Mobile Phone Repair

1. Columbus, Ohio