Geek Squad
Hours:
3840 Morse Rd, Columbus OH 43219 Hours
About Geek Squad
Geek Squad provides repair, installation, and setup services for computers, tablets, TVs, home theater, car stereos, GPS, cell phones, and home appliances at Best Buy stores. They fix most makes and models. Reviews note that agents can resolve issues like a lost phone password in minutes, sometimes for free, and help diagnose problems quickly. While not every issue can be resolved, many customers report receiving great, helpful, and friendly service from patient, calm, and professional agents who explain everything clearly. Some recommend making an appointment, though walk-ins are also often taken care of. Several reviews highlight the value of the Totaltech membership for saving money on services like operating system rebuilds, even on newer items. Customers describe it as a reliable computer service center they consistently use.
Most Recent Reviews
December 2025
They were very helpful and busy. I appreciate their support and advice
July 2024
Scott really did a great job going above and beyond with making things right after I had several problems with a PC I had recently purchased. He was very knowledgeable and has experience with both PC and Apple. Thanks again Scott!
May 2024
My dell Pc lost Power but was still under warranty. Popped into BestBuy to check in the power adapter before shipping PC & adapter back to Dell. Scott checked in seconds and said it was the power adapter. Also told us where to find a replacement in store. At checkout Brit was also really helpful. Great service BestBuy.
More Comments(49)
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