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October 2025 by Bill D
Always prompt, friendly and helpful.
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January 2025 by Pamela Rickard
Giant Eagle pharmacy staff are wonderful. They notify you when refills are available but don’t constantly bug you like other pharmacies. So glad I went back to them
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December 2024 by Debby
Every time I go, it's something else. They're closed when they're supposed to be open. My prescription isn't ready even though I received a text saying it is. It's super frustrating.
I use Giant Eagle for my prescriptions because there's rarely a wait. I see why!
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October 2024 by Lawrence Berlin
Louis gave me my 2024 Covid Shot today.
Louis has been giving me the Covid shots since 2021.
As ALWAYS Louis was great! Louis has such a “soft “ touch and is always competent ,professional and really courteous.
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May 2024 by Sandy W
Pharmacy needs help!
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December 2023 by Caryl Currie
Staff is very helpful and friendly, I appreciate the text updates when items are ready to pick up.
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December 2022 by chris wiseman
Usually all around great people and I just had probably the best pharmacy experience ever keep up the good work
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March 2022 by Tyann A.
They have great tasting cake with cool custom designs for all the events you may need. They have great produce. The prices can be a little expensive, but it is worth it.
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February 2022 by Nancy Ficco
Wonderful, personable and helpful staff. They go way over 100% to make sure you are happy with their products and services. Good, good people in all departments.
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December 2021 by Liz A.
OMG. All I can is WHAT IDIOTS! The one thing I really (generally) like about Giant Eagle is their reduced bag of bananas. Anyone familiar with the concept knows that the paper bag filled with overly ripe/bruised bananas has the intention of easily selling unwanted bananas and recouping some value - the bag is sold for $.99. I was here mid-afternoon I think on a weekday which I had taken off work. I had grabbed 6 bags of reduced bananas. I freeze them individually (unpeeled) then toss in gallon zip lock bags to snack on and use in smoothies. The riper the better. I have NEVER had a problem having them rung up on properly at the self-checkout registers. UNTIL THIS DAY. GE has new reduced banana bags that did not have the bar code printed or otherwise affixed to it. So I didn't even try to self-checkout. I went to the one register open. I explained the situation and let the cashier know the bananas were 99 cents a bag. She had never heard of the notion and called over back up (another clueless clerk). They tried to figure this out and called over a manager. I - again - explained how GE sells reduced bananas and that they were 99 cents a bag. The manager explains how to ring them up to the clerk and I figure we're good to go. Meanwhile, a line is forming behind me (it's still the only register open). The 6 bags are rung up (she weighed each one and entered numbers) - and a grand total of almost $36 shows on the register. The clerk looks to be to pay. I ask - are you charging me almost $36?! She says yes. She had rung them up as 99 cents A POUND. I nicely explain - AGAIN - they are 99 cents a BAG. She says they are 99 cents a pound. I tell her GOOD bananas are 59 cents a pound. I tell her these are borderline rotten bananas they are trying to offload. She call the manager back over. They talk some more - the line gets longer. By this point I've been standing there about 20 minutes as they try and determine how to ring up the 99 cent a bag bananas. The clerk starts all over again and begins to weigh the bags. I stop her and say - before you go any further, how do you plan to charge me this time. She says 40 CENTS A POUND. I said never mind and turned and headed out the door. Meanwhile, a LONG line of people had to deal with the clerk trying to figure out how to clear the register. Going forward, I have saved a bar code from another Giant Eagle where I recently bought bags of reduced bananas for 99 CENTS A BAG to use at this store in case they do not have accurately priced banana bags with bar codes when I return - IF I RETURN. As I began - idiots. How can 3 employees (ALL VERY YOUNG) - including a manager - not know the price of reduced bananas or a way to accurately find it! I pity the people that have to work for and rely on the 3 stooges - clearly not something I could do= ever again.
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September 2021 by Amanda Jones
Went to the deli department lady behind the counter blew her nose with her gloves on and then proceeded to touch the scale the slicer and turned around and asked me what she can do for me.
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July 2021 by pam s.
This is not the location we usually go to because of the traffic/construction on Hamilton Road. We usually go to the New Albany location but we were in the area so decided to stop. This a slightly bigger store. Produce was fresh. Great meat selection and good prices. Employees all very nice and helpful. Our main complaint was that they were completely out of the breakfast sandwiches we came for but that was easily taken care of with a rain check
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May 2021 by Glamazon Jayne
I scheduled myself, my spouse and my 16 year old for Covid shots, we received email confirmations, but when we arrived, the pharmacy worker said that my 16 year old's appointment had to be cancelled because the brand of vaccine they had was not approved for people under the age of 18.I was at the end of my patience that day, and was upset and frustrated.Like on the edge of Karentown.The pharmacist stepped up, (I don't know his name, but he was younger Asian-American man)and offered to find a Giant Eagle where I could get my kid a Covid vaccine that day. He even scheduled the appointment for us right then and there.It wasn't that far, and we got there in time.Thanks to this awesome guy, my family is round 1 vaxxed, and my bad temper was met with helpful assistance, which was really all I wanted.The pharmacy is really big, clean, and fancy. Covid vax went smoothly and timely. Rest of the staff was friendly and knowledgable.
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April 2021 by Tyeisha Heidelburg
a guest or store associate lit and smoked a cigarette in front of or near the only exit doors exposing guests/others to cigarette smoke when exiting the store.
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December 2020 by Mary B.
My 5 star rating for Giant Eagle is long over due. The grocery store is a notch above their competitors in quality, staffing and convenience. I come to this location OFTEN. The employees even know who I am along with my family. It makes me feel good to have them acknowledge me by name and take personal interest in me and my well being. Obviously its reciprocated and I take interest in all. The pandemic has changed my regular appearances and I have ordered pick up this evening. The best experience ever! I downloaded the app, made my order and picked a time slot for pick up. My personal shopper texted me when they were picking my order to keep me informed on any substitute or out of stock orders. I appreciated the communication along the way and the ease of order to find the things I needed. The experience will never replace picking out your own items but sure does make it easy. I alerted them prior to my arrival so they could be prepared when I got there. I pulled up to the designated parking in front of the store, popped my trunk and they loaded the groceries in the trunk. Touch less contact! I do miss seeing everyone's smiling faces, however, this is an option that I will use from time to time based on my busy schedule. I am a forever fan of Giant Eagle.
