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February 2024 by Leora Joseph
Marilyn was extremely patient, helpful, and kind throughout my experience with Goodyear. I unexpectedly got a flat tire and she and the team at Goodyear were really amazing. If you are having car troubles I highly recommend them!
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January 2024 by t myers
Had a great experience today at the Goodyear location downtown Cbus on Spring St. Great people, even put the wheel lock back on after repairing my tire! ( 1st time for that attention to detail)They met the time frame @ a very reasonable price.I’ll definitely go back!
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January 2024 by Mike Caroleo
Assistant Service Manager Rod Barrett went above and beyond for me and my wife this week, and I wish I could articulate how much I appreciate it.We were almost exactly halfway into a 13 hour roadtrip when, 20 miles outside of Columbus, we ran over a tire in the middle of I-70. Our little Prius C took it hard, and after pulling over, I attempted to assess the damage. Large pieces of the car were missing or hanging off the underside, and it seemed pretty bad, but I’m not particularly adept when it comes to cars. I looked up auto shops in Columbus and Goodyear was one of the best/closest options, so I called. Rod said his technicians were off for the holiday, but he would personally look my car over if we could get it there. We took it slow and pulled in, and Rod immediately dropped everything and got down on the pavement to get a close look. He helped remove some of the pieces that were hanging off and dragging along the ground, and told me that best he could tell, the car’s vital parts amazingly seemed to be intact. He said he couldn’t tell me it was safe to drive, but he advised me to use my best discretion and if I chose to continue with my roadtrip, to proceed with caution. I desperately wanted to get to my destination by that night, and to have someone who knows cars look over my situation and give me their take was invaluable. What’s even more incredible was when I tried to give him some cash for his time and labor, he repeatedly refused, saying he couldn’t accept anything, that it was just “the right thing to do.” I was blown away.My thoughts of Rod and how he helped me out of the goodness of his heart stayed with me long after I safely arrived home that night. What if we all treated people with such kindness and generosity in our daily interactions? I don’t know about you, but Rod inspired me to be alert for my next chance to be a Rod Barrett for someone else.Thank you Rod and thank you Good Year! I can’t thank you enough for helping me get to my destination safely and on time.
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December 2023 by Katie Thutt
I had a kitten under my engine block that had been in there for days after multiple failed attempts to get it out. Goodyear on Spring St helped get the kitten out within a few hours and had the car ready for me same day. And one of the technicians even adopted the kitten after it was rescued. Great experience and service!
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December 2023 by Molly Crabtree
I have been coming here for years and the staff and service are absolutely outstanding. They are always willing to accommodate my schedule and needs.
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November 2023 by Thomas H.
visited the High-street north location today and the front desk crew were very inviting and knowledgeable! Ben the lead technician went out of his to not only greet me in passing but also informatively answered questions about their services and options when choosing Good year . The coffee was great too! Thanks guys for an excellent experience!
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September 2023 by Krista Lyn
These guys explained everything they would do with my car and didn't treat me condescendingly (you know the type, ladies) but with respect. fair pricing, clear explanations, quick turn around time, safety oriented.
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July 2023 by Jessica Mahan
Really kind team in spite of my error, mindful to explain the best way to take care of the car and what is covered and required to get the most out of warranty and services.I’ve come to this location several times, and received very helpful and gracious service.
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June 2023 by Ben Redemann
Got a nail in my tire and they were able to help me under a couple hours, incredible service and very nice people working here, highly recommend
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June 2023 by Sarah Hennings
John and Mike were very helpful after coming in at the end of the day with a flat tire and fixing it quickly. Thank you!
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June 2023 by Jeffery G.
Great place to work at if you want to get started in the automotive field. Get trained from have no knowledge to being able to do bigger jobs after asking the more experienced techs to help you out and to make sure your work is done correctly.
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April 2023 by Mary Leffler
Today, I purchased four new tires and an alignment at Goodyear Auto Service. I have had a terrific experience!! John and Mike have been professional, kind and completely transparent on what service my car needs, and what service it doesn’t need yet. I don’t live in the Columbus area, but I chose this store because I had a meeting downtown today , and this store had an available appointment (and I booked it online yesterday evening!) I am so happy this worked out. I will absolutely return here for service, even though I have a 50 minute commute here. I wholeheartedly recommend this store! Thank you so much for the great service!
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April 2023 by Karen Jankowski
We are out of town for a tournament and this Goodyear was able to get us in and completely repair my tire which had a nail in it. The staff was wonderful and they did a quick and great job with my car. I was so thankful for the quick work and also the peace of mind I now have driving home.
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April 2023 by Matthew Haner
I've used this location several times for different things. The service is great and the prices are fair. Mike always takes care of it. Highly recommend!
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April 2023 by James Amos
Came in to get a tire fix and Mike Long was able to take care of us quickly and supply us with a pleasure experience. Will be back to do business here.
