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August 2024 by Chris Cox
Your guy was very helpful and very nice
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July 2024 by Fred Jordan
I just rented a storage unit from these guys and I am impressed with how clean the storage space is and the security lock. Iam also satisfied with the process it took to purchase the unit as well as the valued price for the size I chose. The manger on duty at the time, Bill I believe his name was very polite, courteous, and demonstrated excellent friendly customer service and support and patience with the utmost professionalism!
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July 2024 by john goodridge
This is place is horrible. I was guaranteed I was getting a garage side unit for my 4 bedrooms of things moving from out of state as I was terribly disappointed when I arrived. I got a small unit that couldn't fit a car. All the manager care a getting more money from me without giving my money back from the first unit. I call corporate and left voicemail, but no return call. One month later I stopped by as I was told no refund is allowed. They stole our money and did not look back. I will not recommend cubesmart to anyone as they are unprofessional and not a good company. Stay away from cubesmart.
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July 2024 by Karen Bear
They were very helpful with me. Great customer service...
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July 2024 by Garthon woltz
I have great feedback with the employees here they are actually really nice and friendly my only issue is with the ability to pay since they can't receive card information over the phone and I haven't had the time or transportation to travel to the location to pay my outstanding bill. Which I admit since I didn't set up an auto pay is my fault to some extent but that was more due to the fact I was between banks at that time. If this could be resolved in some way I would appreciate it cause I have multiple sentimental items in my unit and Id would love not to loose them.
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June 2024 by Jonathan Ball
Came in did nothing but raised our rent. We were struggling just like anyone else. Got a month notice that the rent was going up almost 50 a month already 214. Units all smell terrible. They leak the roads through it are treacherous for cars. BUT! If I was to move all of my stuff out of my unit I've had for a year. And get online I could get a bigger one for cheaper from them. I have lived in the area. This makes probably the 4th company to own this place since I've lived in the neighborhood for 6 yrs. They do nothing just raise prices then leave.
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June 2024 by DALLAS TAYLOR
A great location and a great staff member to deal with. Just, a pleasure to deal with and I would recommend to others.
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May 2024 by Theresa Westling
Considering someone was able to break into our indoor storage unit because there’s absolutely no security at the location we have our unit at, I think 1 star is extremely generous. The older gentleman that is the “fill in” for an undetermined amount of time is forgetful and seems clueless. Thankful he at least called us and told us about the break in but the way this entire thing was handled was completely off the charts ridiculous. Someone was able to walk out with a lawnmower and a brand new air conditioner amongst other things…and our unit wasn’t the only one that was broken into so within the next few weeks we’ll be moving out of it. Well if they don’t take the rest of what’s left in there. So, if you’re looking to throw some money away and give away your items to the unknown, I cannot recommend CubeSmart enough.
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October 2023 by Joe Kovacs
The staff here is amazing.. I can't say enough good things about them..
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October 2023 by Crystal Ferguson -Goble
You only have certain hours you can get into your unit. Some of us work 12 hour shifts. You should really think more about the client (us) than the dollar. I think realistic 9 could be a good cut-off time. The security of your clients is also a god thing. Isnt that the purpose of the cameras!!!.... No need for us to call. We've been told its the rule and it wont change.
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August 2023 by Ronald Sizemore
clean and affordable. location close to interstate.
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August 2023 by Sarah Langlois
Very helpful manager.
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August 2023 by Allen _1922
Vernon Wolford gave great service.
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August 2023 by Money ManPUNKY
This is the worst storage unit in Ohio I have lost a lot of personal belongings here due to theft and staff
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August 2023 by William Wright
Price to high
