-
January 2024 by Robin Lawson
Jim, Greg and Gabe are the best! It was time for new tires and alignment on our 2011 Expedition. The Destinations are amazing! Quiet and smooth riding! Plus we got a card for 4 free oil changes, good forever! Thank you for your great service and keeping us safe rolling down the road.
-
January 2024 by Skylar VanHoose (Theo)
First experience with Grismer. Being new to the area, it is difficult to establish with a new, trustworthy mechanic. I was pleasantly impressed with Grismer's front desk staff and their open communication. Had very basic maintenance and inspections done, so I can't speak for anything complicated that may require insurance (though I did witness their exhaustive efforts to settle issues with insurance for another customer) or deeper diagnostics. Prices are higher compared to the country side mechanic I went to before, but reasonable for the area and about what I expected for columbus. So far, quality work and hope to continue to have pleasant experiences with Grismer in the future. From what I could see, the garage spaces are also well kept and orderly, which is something I appreciate from the mechanic side. Doubt you would find extra parts laying around or in the vehicles.
-
January 2024 by Christy Carpenter
Everytime we have used Grismer their service has been excellent! Easy to schedule, great communication, great prices/packages on tires and the work has been great! Highly recommend
-
January 2024 by Angela Whiteside
Awesome ? honest, and very knowledgeable. Also they made me feel like I could trust them. I Rate them at a 10 from 1-10 supurb work I recommend them to anyone I put my 100% stamp of approval ?.
-
January 2024 by Kelly Beaver
My experience with Grismer was excellent. Gabe and Jim were very detailed and provided top notch Customer Service. They kept me updated on the status of my car. The technicians that repaired my car were excellent as well and did a fantastic job !! I will return for service in the near future.
-
January 2024 by Miesha Cannaday
I will recommend this place to anybody they are the best. I wish I would have came to them for my oil change instead of the other place sheesh! But they fixed my car very well on top of that and they were very understanding and very very helpful on the finance side.
-
January 2024 by Wanda White
Grismer Provides Excellent Service that is beyond measure! A most respected & well known locally owned business specializing in a broad range of automotive services , inspection, repair & sustainability! In the midst of Covic & our nations ongoing projected economic crisis; owning & maintaining reliable transportation is a must. I have saved thousands of dollars & avoided auto fraud as a result of Grismer's thorough inspections & honesty! Thanks for being " My Safe Driver & Auto Sustainability Partner "!
-
December 2023 by ajkrantz1
I took my car to Grismer Tire and Auto because the suspension on my 2007 BMW 525i was thumping when hitting small bumps on the road. Jim helped me evaluate what was happening and recommended new struts. Jim was courteous, professional, knowledgeable, patient, and gave me a very good price for the work. I will definitely keep Grismer on my short list of trustworthy auto shops. Thank you, Jim!
-
November 2023 by Carmen Rodriguez Clinchard
Excellent customer service! Very trustworthy, they take care of your needs without trying to oversell. Highly recommend.
-
November 2023 by Yolanda Hairston
The entire staff are very polite , professional and knowledgeable. They gave me the diagnostic of the problems they found with my car with an estimate of the cost for different options. They never tried to pressure me into doing more than I could afford. I’m happy my sister recommended them! They treated me like I was family! Will continue to take my business here!
-
November 2023 by Michael S.
Been going here for years. My whole family wouldn't go anywhere else. Trust is huge to me and this place is goes way beyond other companies. Wouldn't go anywhere else ever!!! The staff is awesome and really knows their stuff.
-
October 2023 by katy Jones
I had the pleasure of working with Greg at Grismer, and I must say, he truly goes above and beyond for his customers. From the moment I walked into the store, Greg greeted me with a warm smile and made me feel instantly welcome. He took the time to listen to my needs and provided expert advice on the best products for me. Not only did he help me find exactly what I was looking for, but he also went out of his way to ensure I had all the information I needed to make an informed decision. Greg's exceptional customer service didn't end there, as he followed up with me after my purchase to ensure my satisfaction and offered his assistance with any future concerns. His dedication to his customers is truly commendable, and I highly recommend Greg at Grismer for anyone looking for outstanding service and a genuinely pleasant shopping experience.
-
October 2023 by Anita Strawser
Excellent, prompt service. Jimmy and Gabe at the E. Broad location were *beyond* helpful— my car broke down on 270 during rush hour (right before their shop closed), yet they took the time and immediately suggested a tow company, explained everything that would happen, what was wrong (in layman’s terms) and had my vehicle ready the next day, late morning, knowing I had a funeral to attend.Life has been pretty hard lately, and unexpected car repairs were not exactly what I needed on top of everything else- but these guys, along with their mechanics made my day a little brighter and alleviated some of my anxiety. I am truly grateful to them, their support , caring attitude, prompt attention, and incredible workmanship.Grismer, please don’t ever lose these gentlemen. We need more Jimmy and Gabe’s in the world. Again, thank you tremendously.
-
October 2023 by Mike Ponzani
Had a tire with a slow leak. They got the tire fixed in no time! I’ve been to this shop several times over the years and they have always been great! Professional, courteous, and friendly. Always do great work.
-
August 2023 by Linann Kay Knodel Duren
My initial interaction was a year ago when I had a tire issue, my usual place couldn't take the time to help me. Grismer staff were patient, willing to take the time to help me, explained situation, showed me tangible facts. I bought two tires from them. Fast forward to 7.26, I made an appointment for a tire that was not flat, but could not be filled to capacity psi. They examined it, pointed out it was a sidewall issue; they also explained some challenges concerning my auto that I was aware could need repair. This became a PRICEY adventure, however staff assisted in securing financing. An expected hour evolved into an entire day, tho NOW I can drive with confidence and SAFETY.Grismer appears to be honest, professional, helpful. Appreciate them!
