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January 2024 by Karen Carr
I was searching for a car for a couple of weeks going to different dealers and used car lots. They always seemed to look a lot better in the pictures or have some funky smells from cleaning products. I found one online from Germain Kia of Columbus so I called and promptly had a carfax emailed to me. Everything looked great so I talked to the salesman Kevin Johnson who was straightforward with me and we worked out a price out the door before I drove an hour and fifty minutes to get the car. They had it sitting out front waiting for me when I arrived and it was actually cleaner and better condition than I expected. The facilities were top notch, the staff was great to work with and made the purchase easy.It was definitely worth the drive.
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January 2024 by Non Typical Lifestyle
Tyler Smith at Germain Kia was the best sales rep that we have ever encountered in Columbus, OH. He went above and beyond the entire time to get us the best deal and into something our family deserves. Not one second of pressure, everything was out on the table. I cannot say enough good things about this team. Zain in finance got us in and out and was awesome as well. We were in and out with a new car in a matter of an hour. GO SEE THEM! You will not regret it.
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January 2024 by Michael King
I’ve bought more than a dozen cars over 35 years, and this was HANDS DOWN the BEST experience I’ve ever had. I reached out by email to get things rolling, and in the space of 3 exchanges we had a sale price and a tentative trade allowance (subject to inspection) worked out. The paperwork was done before I arrived at the dealership, and the time I spent there was mostly just crossing T’s and dotting I’s. Not once did I feel any high pressure sales tactics, and every person I interacted with was cool, professional, considerate and helpful. Special shout out to JB, whose story is inspiring all on its own and who I’d be happy to work with any day of the week. I can’t recommend this place or these folks highly enough.
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January 2024 by Craig Pentak
Hunter was great to work with over the past year. He made the whole process as easy as possible as we set out to get our EV9. And we ended up getting the first one in the city! Highly recommend working with Hunter and Germain Kia if you're looking to get into an EV.
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January 2024 by Jennifer Scholl
I’m very happy that I went with them for my new car. The staff were all great and the process went very smoothly. I got a great car for a lot less than I was expecting for that particular make and model. Shout out to Justin, who found me my perfect car so quickly, I didn’t even have to consider going anywhere else. He really knows his stuff and was very friendly and easy to work with. Thanks guys!
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January 2024 by Judith Hawkes
Our sales person Jacob did an excellent job, assisting us through the entire process of buying a new car. It was the first time we bought a new car by ourselves. Anyone buying a new car should definitely go to Germain Kia of Columbus and see Jacob. We appreciated his perseverance and patience as he was working multiple deals, because he is such an excellent sales person.
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December 2023 by Laura Parsons
Jacob took his time with us every time we came in. He didn’t push us into anything and worked with us, kept us informed, and let us do it our way without pushing us in one direction or another. He spent hours with us every time and never became pushy, demanding, or obnoxious. I do not like when a sales person doesn’t listen to what I want and tries to give us something he feels is what we need. Jacob NEVER did this in any way. He was very knowledgeable in what he was telling us and he took the time to teach me the differences between certain features of our new vehicle. I will return to him and him alone for our next purchase.
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November 2023 by Drew E.
Ill start with the bad only because its short, they are an old-school style dealer with respect to prices, I chose to wait them out, if you play the game as well it wont be so bad, I want the best deal possible.The Good: first visit the offer was rejected as to they just got the car, I waited 2 weeks and returned to show my wife, I also pulled up same model car from around the state at different dealerships, the salesman, very nice said let him see what he can do, he came back and said they can accept my offer, maybe 5 mins, There wasn't any back or forth, my offer was fair from the research I had done at KBB, car guru and Edmunds. I had a preapproval from my credit union, the F/I guy was super nice, no up-sale or trying to add on packages, pretty straight forward and in and out pretty quick. I did buy the car but it wasn't a KIA, I would do the deal again as we like the car, no strings attached. great salesman, very nice sales manger and the F/I guy was awesome. great Experience
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November 2023 by Google user
Tyler Smith at Germain Kia was the best sales rep that we have ever encountered in Columbus, OH. He went above and beyond the entire time to get us the best deal and into something our family deserves. Not one second of pressure, everything was out on the table. They offered us the maximum amount for our trade in and without that it wouldn't have been possible. I cannot say enough good things about this team. Zain in finance got us in and out and was awesome as well. We were in and out with a new car in a matter of an hour. GO SEE THEM! You will not regret it.
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November 2023 by Jaeda Robinson
I bought my first car yesterday and I had the pleasure of working with Justin Bailey! Justin turned what can be a stressful experience into a smooth and joyful transition. He went above and beyond when explaining various aspects of the vehicle I was looking at. He answered all of my questions with ease and made sure I had printed copies of everything in order to adequately weigh my options. It was his personality and energy that ultimately helped me make my final decision to buy from Kia. If you are looking for an honest and down to earth guy to assist you along your car buying (or leasing) journey don’t hesitate to take your business to him. I truly appreciated all of his help and I love my new car! I look forward to working with him again in the future!I would also like to mention how helpful Ricardo Gomez was. He works in the finance department and similar to Justin he was knowledgeable and personable. He helped me create the best coverage package for my new car and I feel at ease knowing that everything is taken care of. I could not have asked for a better team or experience.
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November 2023 by Monica Brackney
My dad was looking to buy a car, so I took him to Germain Kia of Columbus. I had bought a car from there 1 year ago and my salesman Hunter Horn was so good to us that I wanted my dad to have that same great experience. Hunter exceeded my dads expectations by being courteous and professional. He was upfront and built rapport with my dad as he did with me the prior year. At the end of the day my dad walked out of there a very happy man with a brand new car! Hunter made sure he had comfort, luxury, a car that was in his budget and exceeded his wants. Thank you Hunter Horn for your dedication to taking care of our car buying experience. Our family is beyond grateful!!! To be honest I would recommend Hunter to anyone and everyone I know and I wouldn’t buy a car without him. Thank you again Hunter!
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August 2023 by Bradley Thomas
Hunter Horn was very professional and knowledgeable of their vehicle inventory. He was also friendly and quite busy with a number of issues but I never felt neglected. They made the deal work by giving me a very fair value on my trade in. I got a car I really like and I felt comfortable about its reliability because of the extensive inspection points and work they do to prepare cars for sale. Hunter also gave me a full tank of gas which was awesome and he wanted to give the car a final detailing before I drove it home. I highly recommend him to prospective buyers considering an auto purchase.
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August 2023 by Joey
I took my 2023 Kia Soul in for the first service, and a recall. They finished both in a good time. We did not wait at the dealership. They were very very friendly. I have anxiety so this helped. When I picked up my Soul. They explained what they did. They even washed it. I am happy with this dealership. I bought it from a different dealership, but will be taking it here for the service.
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August 2023 by Jen Hawkins
I had a not-so-great first experience, at no fault of the sales and finance time. I gave them a second chance and I’m SO glad I did! I can’t say enough wonderful things about Nick (sales) and Karoline (financing). We had a unique credit situation and no place else was willing to work with us. These two gladly accepted the challenge and worked right through all the obstacles. We ended up having Nick sell us a vehicle from the Germain Subaru lot next door, but everything worked out for the best. I highly recommend these two!! Great purchase!
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August 2023 by Joseph N.
DO NOT buy/lease a Kia. I bought a Kia from Germain Kia and it fell victim to the Kia Boys not once but twice, and they broke into it again while it was at Germain Kia being fixed. Out of the 6 months i owned my Kia, I probably had it in my possession for 4 weeks. I can confidently say this was the worst decision I ever made in my life. I would not wish this headache on my worst enemy.
