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April 2024 by William Davanzo
Stuart is so helpful and such a great guy! We love working with him each time we come in!
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March 2024 by Terrilynn Jackson
Very helpful and efficient
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March 2024 by Lori Robinson
Delivery driver Joe and helpers were amazing. We have a sleep number bed which is very heavy - they needed to replace a rug that was underneath. Great teamwork got the job done in record time - better than the original installation of rug and bed frame! Thanks for having excellent service. I will be a returning client for sure!! Also a shout out to Stewart for checking in and making sure everything went well. Great job Haverty's team
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March 2024 by Jennifer Lige
I always find what I need at Haverty’s. The quality of the furniture and the selection is excellent. Betty has been helping me for years and she is the best! Super helpful, has a great eye to design my items and very knowledgeable of everything they sell. I just love this place so much and will always be a customer.
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March 2024 by Robin LeValley
Sher and Donavan was very helpful and made such a big and stressful event become an exciting moment. They listened to what we liked/wanted and ran with the design. Thank you for all your time!
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March 2024 by Terri Williams
Attentive but not pushy
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February 2024 by phorse39
Stuart Harris at the Polaris Pkwy store was helpful and personable. We had an overall great experience shopping for and purchasing our recliners.And the Haverty's website is excellent as well, by the way. I was able to do a lot of helpful research prior to getting to the showroom. Especially useful was the ability to tell which merchandise was actually in the Polaris showroom prior to us getting there, and knowing the delivery timelines for said merchandise.Update: Well the experience fell apart a little bit at delivery: Only 1 of the two chairs that were supposed to be delivered together came in (so now we have to be around for a second delivery next month), and the delivery drivers drove the truck over my lawn leaving a deep rut. That's gotta be worth a couple stars...Update #2: Second chair delivery was late today, and they drove over the lawn again! Wow, went from 5 stars pre-delivery to 1 post-delivery.Update #3 (Jan '24): I optimistically, but mistakenly it turns out, thought the delivery issues described above may have been a "fluke." The chair we just had delivered was supposed to come between 2:15p and 4:14p, which is the promise we used to plan our day. The thing didn't get here until 7:45p! Delivery really seems to be the weakest link in the overall Haverty's experience.
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December 2023 by Amy Hesterman
So grateful for the excellent customer service we received from Betty yesterday at Haverty's in Columbus, OH. She is incredibly knowledgable, asking pertinent questions to gain better understanding on what we wanted for a new couch/loveseat, or possible sectional. She made helpful suggestions on additional complimentary services Haverty's could provide in helping us reach a more informed, confident decision on what to purchase. She was not pushy, yet conversational. We would highly recommend our friends and family to use Haverty's as their next furniture purchase because of Betty's knowledge, expertise, and warmth. Haverty's is the second furniture store we visited to look for new living room furniture and due to our connecting with Betty, we will be back!
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December 2023 by Raghavendra Tallam
Visited Havertys for the First time and couldn't say anything less about it. Loved everything here. Came for Dining Table and Buffet Table. I wish I visited this place much earlier and enjoyed the Finest piece of Designed furniture at my Home. Our Sales Consultant Betty was Super Duper Awesome. She perfectly understood our requirements and suggested to us the best piece of Furniture. Living Room Sofas and Recliners are Top Class and are at High-End Price.
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December 2023 by Julie Brammer
MJ and Donavan are wonderful to work with: professional, helpful, and friendly. They were so incredibly helpful and patient with us. We never once felt like we were being pushed into a purchase we weren’t comfortable with. They are so supportive and willing to go the extra mile! We thoroughly enjoyed working with them and appreciate all of they did for us. We’re so happy with the pieces we purchased!
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December 2023 by Mark Hollander
Awesome experience shopping with Havertys. Sher was a huge help coming up with floor plan choices for our space and extremely knowledgeable. From the moment we walked through the door to the delivery of our new furniture a week later everything was perfect. This was a night and day difference compared to the 3+ month nightmare we had at another furniture store down the road (name starts with the letter “M”).
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November 2023 by Patti Bellar
We built a patio home and had to furnish every room. From the moment we walked into Haverty's Sher promptly greeted us. We began our search and started selecting over 50 pieces. Again it was so nice having Sher to answer questions and run ideas by her, Haverty's has a great policy, if something doesn't work or is damaged they will deliver your new piece and pickup the other. We had the greatest delivery man.for 2 of our deliveries. He had experience, a great personality and was very careful bringing furniture into our home. He gave helpful advice to his coworkers.in such a professional way. We are very impressed with this young man.My husband had the pleasure of talking to the General Manager. What a remarkable man. He will go far in Haverty's. He knows how to get things done. I started buying from Haverty's in 2005. I've bought from them in 3 different states. So far the Polaris store is my favorite. I hope you will be as happy as my husband and I are with our newest pieces of furniture and artwork.
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November 2023 by Marsha Perkins
I had a delightful experience working with Sher. She was very knowledgeable of furniture and very professional. Sher was able to tap into the vision I had for the room. I truly enjoyed working with her and highly recommend her and and havertys furniture to all my friends and family
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October 2023 by John Festger
We were very impressed with the quality and workmanship of the furniture. Betty Trautman was extremely helpful with our selections and was very knowledgeable with the products. Those who love quality buy quality, those who believe in quality shop quality and we found that at Havertys. Can't wait for the delivery.
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October 2023 by Karen J
Our Sales Associate, Leslie Johnson, is amazing! She is patient, kind, professional and knowledgeable! From sales to delivery Haverty’s knows excellent customer service!
