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September 2024 by Brandon Kundert
This place needs to change their hours on their site. It says 5:00 but they close at 4:30. I arrived at 4:40 they said nothing we can do. Terrible customer service on top of being apathetic about the fact that they're not advertising their correct hours. Oh yeah and I drove an hour and a half. The lady was still sitting at the desk so it's not like they didn't have anybody that could do it.
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July 2024 by Bir Davinder Singh
07/15/2024 takes 4+ hours for unloading putt me on door 5 rightway. We totally understand they are busy and I am calm for first 2 hours but after 2 hours they are not busy but still working slow on my truck when I ask for update they just tell we are working on you .. everyone is get paid on time and time is everything you guys need to be respectful for other time. We you think you can’t manage don’t make appointment
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June 2024 by Kanaks
My trucking experience = Awesome
Checking was quick.
Staff was professional.
Unloading was done in a timely manner.
All in all keep up the good work
🤙🏽🤙🏽🤙🏽
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June 2024 by Alijandra Polendo
👍🏼👍🏼
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June 2024 by ExeInvesting
👍🏽
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May 2024 by Kelly Gilmer
I bought this yesterday at family dollar yesterday date was 04/15/2024 the date on this box is Dec. 2023 this made me very sick for a day and a half. Family dollar first didn’t want to give me my money back because it was open but decided to go ahead and reimburse me. Looking at the rest of what was on the shelf there was a lot more with bad dates. This caused me to have a stomach ache with diarrhea. I call to Heidelberg office the lady on the phone didn’t apologize or ask me where I got it, she definitely didn’t seem to care. This is so unacceptable I had 2 1/2 glasses out of it before I got sick. Beware of these dates.
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March 2024 by Shabbir Gujar
Beautiful place staff is friendly. My appointment was 10 o’clock I came 8 o’clock 845 I left.
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December 2023 by Vitaliy Skrypnyk
Had appointment at 12 pm came here at 10 am, 10;30 I’m emptyGuys are doing great job here
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November 2023 by Todd Dupler
Great and friendly people. Got in and out fast!
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August 2023 by Tyler
Warehouse guys were quick and helpful, but office staff is terrible. During check out I ordered a keg of Labatt Blue and specifically said, "I want Blue, NOT Labatt Light." The lady at the front desk repeated that back to me so I know it was heard. I pulled around and the warehouse guys quickly loaded the keg up and sent me on my way. I got home only to realize that I was given a keg of Labatt Light. I called to notify them of the mistake and the immediate reaction was that it was partly my fault for not checking the receipt, even though the receipt was handed to me seconds after I was assured that I ordered Blue, not Light. I was transferred to the operations manager who reiterated that he was not willing to do anything to fix the mistake. This was a $140 keg and he compared it to "accidentally picking up the wrong 6 pack from the store." Mistakes do happen but I expect companies to offer a mutually agreeable solution when they make a mistake instead of blaming the customer. I will absolutely be driving the extra 10 minutes to Cavalier Distributing next time I host a party.
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August 2023 by Tina Horn
Treats employees horribly. My mother worked there for over 20 years. Was let go, not given a reason. She has an illness. Hmmmmmm
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August 2023 by Bobo Merriman
Quick in and out on a Friday.
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July 2023 by Cory Smith
Slowest unload in history
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July 2023 by Jaskaran Sanghera
Very nice people quickly unloading easy to back to door ..?thanks
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April 2023 by Anthony Spencer
Loaded quickly. Efficient
