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June 2023 by Jen Raymond
Above & beyond! We had a wonderful experience with Hertz while renting a car when our car was totaled. After we returned our rental, they even called to let us know that we had left a pretty valuable set of earbuds in the car! Seriously great service!
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May 2023 by Kitty Gacha 234
I have used them 2x now and will NEVER go anywhere else for my rental car needs. They are friendly, it's clean, great customer service, and they try there best to accommodate when they can.
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April 2023 by Jake Penning
The person who seems to be in charge there is a scammer. He didnt do a walk around inspection before renting car to us .I asked him to do a walk around with me He said he said to go ahead and take the car he inspected and all was good.He never put anything down as damaged luckily my wife noticed a dent in the passenger side door when she was getting in. We informed the person and he said he would note it ,if we would have drove off who knows what he would have tried when we returned car. .So we rent it and return it and he tells me that I cracked his windshield and was going go to pay for it.I told him iI never cracked it and it had to be like that before we rented it. He does a half as s inspection and doesn't note the dent in door that we had to point out then he tries to turn in a claim to my insurance company .I will never use this Hertz or any other Hertz again. Beware this guy is a scammer. I also contacted Hertz Corporate Customer Service and informed them about this guy. They said they are not a Hertz Corporate business and are like a franchise and they would make sure they contact this location and would work for me the customer to get thisresolved.This guy shouldn't be allowed to do what he's doing .
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September 2022 by Julian Estrada
HelloWas planning on renting a Toyota Corolla and they provided a Volkswagen Passat, runs beautiful.
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July 2022 by Jennifer Tate
Janelle and Andre at the Hertz Scarborough location made this the easiest rental process ever
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June 2022 by Alisha Ketron
Very professional and thorough in their process. Friendly staff and nice vehicles.
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December 2021 by Greg McMillin
Great service from friendly staff. Highly recommend.
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December 2021 by Jeff Fletcher
Very nice people to deal with.
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September 2021 by Dr. Stan Edwards
Andre is awesome and he went above and beyond to make sure I was happy with my rental. Would rather go to this location than the airport
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September 2021 by Rhonda C.
Quick and easy rental when my car got totalled.
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August 2021 by Noah Mwaitenda
This place is extremely unprofessional. Called because my rental was being set up through them and when I called the manager accused me of calling him the n word when he overheard my conversation in the car and proceeded to tell me I would not be getting a car there and immediately hung up . I went to the office because I was already on my way there and when I arrived the manager was proud of what he had done and continued to accuse me of calling him a slur even after I explained to him he overheard my conversation because my call was playing through the car . Extremely rude and unprofessional . Explains why it was empty when I arrived . My new car is being worked on and he attempted to leave me stuck without a car because of his own personal mistake .
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June 2021 by Angel Miller
Worst customer service and uneducated upon their own services. I'd called and was transferred to 3 different branches bc they gave my insurance claim car away, disregarded our reservations and advised me to call my car insurance company. Extremely unprofessional, unaccountable and disrespectful. I highly recommend Enterprise! Id give this a negative 5.
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May 2021 by Bart Rutherford
Quick and efficient and the women at the front desk provided stellar customer service. I was upgraded to a full size vehicle at no additional cost. The car is clean and has a full tank of gas. Highly recommend.
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May 2021 by Sam Narotski
Staff is very nice and professional. The cost though was higher than expected.
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April 2021 by Craig F
Very smooth and fast service didn’t like the $400 deposit
