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October 2023 by Kwaku Boateng
It's soon pretty one of favorite places at easton mall
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October 2023 by Jeremy Clark
Prices are good, but they are short staffed and have the dressing rooms closed!
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September 2023 by kelli k
Urgh! Salesperson on a personal call upstairs pointed to a son in front of him saying the register was closed go downstairs-My first (and last) time in the store!! I figure out where the Escalade and trek downstairs-No one is at that register- I ask someone who doesn't look like she works there but has walked behind the register and looked at me if she could help me and she said she can't work the register. I ask who can and she looks for someone to one check me out.Finally the girl checks me out and says nothing. She hands me a bag and I say thank you, then look at my son and ask him why I'm thank f her, when I'm the customer...she should have thanked me for making a purchase!Extremely poor customer service- my last visit!!
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September 2023 by Jenica
The lady with the purple lipstick at the register was so unpleasant and unprofessional. I don’t know if she was having a bad day or if she’s just always a troll but she was so rude to me that I decided not to complete my purchase midway through. I took my business elsewhere and will never return to that location. As I was leaving I even overheard her talking about me. Gross, sad, pathetic, and low quality.
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June 2023 by Veronica Campbell
No one offered to assist us they just watched us walk by and I really didn't see anything worth going in there for
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May 2023 by TRANSFORMATION NATION With Christina
Love selection, friendly workers. I think people that have good experiences should do some reviews
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April 2023 by rayven
super nice managers, very welcoming environment everyone’s so nice there 10/10 will definitely return!!!
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April 2023 by Luul Hashim
This place sucks. There was a man there with face tattoos with long curly brown hair and with a suit. He works there and he was staring at me and followed me around for 1 hour and 30 minutes. There are multiple people that do the same thing they all wear suits and try to intimidate you.Dont ever come here.???????
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February 2023 by abdulkadir mohamed
I am and have been a customer close to a decade and have an account with h&m, over the past 48 hours I have called 3 times and the customer service was the worst experience I had in any retailer ever, first I have explained that I ordered the wrong size and asked to replace and give me the same sale discount and I was told not until you return the items, I then paid full for the same and paid expedited shipping because I needed the items for special occasion and my items were delayed even though I was told no for the free shipping, and when I called to ask manager so I can be refunded the expedited shipping first time I was left on hold for over 10 minutes and second time I was told no we will not transfer you unless you tell us what happened for the 3rd time, because of it, I am returning over$400 worth clothing and shopping elsewhere moving forward
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February 2023 by Robyn Lemaster
Love there clothes just bought this coat for my baby girl ❣️ she loves going here I take her out twice a month
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January 2023 by Les R.
This is my favorite H&M store in Columbus. I don't shop here often but always love to drop in when I am at Easton and see what I can find. This trip, I didn't see any clothing that I wanted but there were some cute items. Also, I don't remember the shoe selection to be as big as it was from prior visits. I did pick up this cool little black messenger bag for $14.99. I thought it would be perfect for my glasses, phone, charger, and odds and ends when traveling. Couldn't walk away from that price. Store was super clean as always and staff interactions were cordial but nothing super inviting. This place is a pretty good choice when I want to pick up a seasonal style or item at a decent price.
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August 2022 by Donna Thomas
They have Good sales but last week I was there checking out and a lady next to me was buying a coat and whole time cashier was ringing it up she was complaining to other cashier about having to ring up and bag coats why would she talk like that right in front of the customer
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August 2022 by tonya brown
This store located at Easton, Columbus, ohioOkay... same clothes jewelry nothing fresh as of august.. maybe I was there too early..but still some nice things
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August 2022 by JaNiece Ford
As I approached the counter, one young lady was caught in a return with another on the register. The second woman, Lexi, quipped that it was”almost 3 o’clock”. Little did I know, that was Lexi’s break time so she left me and the other 2 customers in line to go to her “1 hour” along with her counterpart (a young lady in a lilac hijab). 2 customers left, and I should have done the same. Before giving your associates permission to go break over the radio without confirming that they’ve completed the role in progress and left customers in a good state.
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August 2022 by Beckie Bates
Options from infants to adults clothing. Staff was helpful as well
