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December 2023 by Tammie W
I stayed here two weeks and the place is infested with roaches the rooms are run down the only positive thing I can say is the staff is friendly went to do laundry in there facility and you could see roaches inside the computer eliminate of the washer i didn't get a good night sleep there the whole time I stayed because of the roaches i paid 450 for 2 weeks and the following week they were at my door saying I owed for another week and the first receipt they gave me was a error don't stay here instead of telling everybody the same thing on here fix the problem i should of gotten money backRooms: Rooms were dirty
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December 2023 by Krystal Lewis
The room was very old and outdated and there was evidence of water damage. The room was somewhat clean although I’m sure they could’ve done a better job of it. My main complaint was there were roaches in my room and in the hallway. A dead one fell out of the microwave and I saw 2 crawling on the wall and another on the curtains. Me and my son hadn’t even been there for a good hour. Once I saw them I IMMEDIATELY packed up and left the room. As we were walking to the front, I saw another one in the hallway. Like I said it was only about an hour and the front desk people were gone. Called the emergency line and wasn’t really given any help so we left. I’m still waiting for a refund for that infested room they put us in which was 11/24. The hotel manager still hasn’t called back and I’ve reached out several times.Safety: Not safe or good for your health as that place is most likely infected with roachesNoteworthy details: Never staying there again!
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December 2023 by Lynnette Ziebell
I stayed here in beginning of December. Lady at the check-in desk was nice. Had to pay a deposit fee and I still haven’t gotten the money back. It’s been over a week. The room definitely could have been better. Looked like the AC/heating unit was kind of broken but the worst thing was the bugs. They kept appearing on walls throughout my stay and I even found some in the bathtub. Needless to say the cleanliness was lack luster and made me feel very uncomfortable and I almost wanted to sleep in my car. I will never stay at this location again.
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December 2023 by Tazzwan Hendricks
I went to check in earlier today and the first room given has roaches walking around soon as I entered. I killed three soon as I walked in! They gave me another room, that room had roaches as well smh. I went to front desk and they didn't seem too shocked as if they know this place is not taken care of. This place needs to be bombed by professionals asap! Those two rooms were also dirty, housekeeping doesn't do a good job with up keeping the cleanliness of the rooms. I was given another room on a lower floor and this one is not clean but cleaner than the other two. Red roof needs to take care of their property! No one should have to be in these poor conditions when the company is pocketing people money. I do not recommend this location to anyone!
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December 2023 by Melissa Steuber
I stayed here years ago for awhile. I dealt with the person beside me not letting his dog out to go to the bathroom. The pee and poop were literally cake on the bottom of his door and coming out to the hallway floor. I moved out of there after staying for a long time and they never gave my deposit back. When I first moved in they accepted cash for deposits. By the time I left they moved away from cash and was telling me they couldn't give me cash back for my deposit even though I paid them in cash. They tried to tell me they can write a check but I have to use a address knowing I was homeless. I told them they could just give the deposit back by putting it in my card and they refused. So I never got my deposit back. I would stay away from this hotel
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November 2023 by Alicia Harris
I made a reservation for a smoking room. Only to find out when I got here that it wasn't anymore smoking rooms. I had called earlier in the day to make sure that I would still be able to get my room and, I was never told anything about i wouldn't be able to get the ROOM that I was charged for. Also, the front desk lady had an attitude when I asked her about this as well she rolled her eyes and said you have to take that up with whom you made your reservation with. My partner went back up front to ask for extra towels. When he did this, the young man that was up their at the desk basically let him know he didn't know where the towels were. If I could rate this place lower, I would. We are traveling here from Detroit for a cheer competition and I'm forced to stay somewhere that I am not placed with at all. I would like for management to contact me or something. I'm very appalled at how you run this place of business. Even the phone in the room doesn't work if I needed to call the front desk.Again I would like to have some contact me.
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November 2023 by Susan Sumpter
Horrible dirty room, literally dirt and trash on floor. Found multiple bugs not sure what kind, not roach or bed bug. Beds were like roll up mattresses. Two towels in room for two people, three days. No coffee anywhere. Wouldn't stay there again even if it was free.
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November 2023 by Todd Arceneaux
It was a complete waste of time booking a reservation for a room. Wasn't happy about not being told about a $250 deposit when I booked a reservation. The deposit should be mentioned before booking a reservation and not when a person goes to check in.
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November 2023 by Edward Campbell
Alarm noice on 1st floor all day.If your key card stops working no one to let you in until front desk opens it in afternoon.Rooms: Room is okWalkability: NoneFood & drinks: Need car
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October 2023 by A Bruno
I'm not one to complain too much but this hotel was disgusting. The rooms smelled heavily of floor cleaner yet nothing else was clean. There were fresh coffee stains on the fitted sheet, head board, and on the wall by the bed, so clearly sheets were not changed. Table/counter tops were sticky and not cleaned. There was no toilet paper. What sent me over the edge was the dead roaches on the bathroom floor and in the bathtub. After seeing that my fiancé and I immediately packed our bags and booked a new hotel else where. We are expecting a full refund for this as we didn't even make it through the night - we checked in at 4pm and left at 10pm. I will say the staff was very friendly and nice.
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October 2023 by Rose H
I wish I would've read more reviews before I stayed here. The room wasn't terrible, not great, but not terrible. Definitely should've been cleaner. My main concern is that they took TWO security deposits from me and told me it would take 3 to 5 business days for it to get refunded but it's been over 2 weeks now and no matter how many times I call, they won't help. The first time I called they said to call back cause it hadn't been 5 business days yet. It had actually been 6 already but I said whatever and called back the next day. Then they lied to me and told me it went through so I called my bank and my bank told me they hadn't refunded me yet. So I called a third time and they said they'd process it and send me a receipt but they have yet to. So don't stay here unless you're in the mood to just throw away some money.
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October 2023 by A2Z Media
The room was dirty and there were no towels. Worse than I expected. I think the building is undergoing construction. Don’t stay here unless you have no other option. Someone kept tripping the alarm system. It went off every hour all night.
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September 2023 by Quinn Smith
Room itself had nothing wrong with it.Screaming kid next door until 3am, slept in my car. Otherwise would give zero
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September 2023 by Bob
It's a wonderful place to stay. no bugs that I've seen. but when I'm told to put a shirt on by security which isn't illegal but is against the rules. but security won't say something to the people honking their horn till 1 a.m. which is illegal. waking me up when I have work the next morning or the people honking their horn at 5 am which is also illegal it shows where his priorities lie
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August 2023 by Kelly Longstreth
Good place but first night there screwed my room up twice then made me leave after staying for 2 weeks cause of my service animals. Which is véry rude and illegal to do.
