H&R Block provides fast, friendly, and attentive service. The staff is efficient, kind, professional, and nice, taking time to care for every detail and answer all questions. They help clients through issues and complete taxes reliably, even when busy, without rushing. Customers report great experiences, feeling comfortable and receiving nice refunds. This leads them to return and make future appointments. While one location received criticism for being rude and unorganized, the recommended consultants and service ensure many clients will always come back.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee