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January 2024 by Michael Mackenzie
They keep rejecting my payments even though confirm all my info is correct. Admitted it was on their in but keep blaming afterwards.
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July 2023 by William Farley
Joey and Steven were super helpful today. I had been locked out of my account and I had a lot of dread walking to the bank today. They got me back into my account and helped me with some other things. I got in and out in ten minutes with everything resolved. Thank you so much.
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March 2023 by Rachel Lee
I'm suing Huntington bank for Theft and Fraud. They do not stand behind their customers through instances of identity theft and fraud. Your money is not safe with Huntington. Do not bank with them and pull your money out. They sent me 10 letters saying that information I provided was inconsistent with other information leaving me with no recourse to get my money back for 3 charges I did not make but to sue.COUNT 1 – FRAUDPlaintiff has a bank account where the bank is under obligation to give compensation for unauthorized cardusage in the event of fraud. And the bank entity did not hold to their responsibility behaving negligently. TheDefendant demonstrated negligence in the client-bank partnership by conducting its practices willfully, maliciously,knowingly and negligently. It is common knowledge that your bank should refund any money stolen from you as aresult of fraud and identity theft. The reason the public trusts their money with banks is that it carries the widelyknown about implication that the money will be safe under their care and here it was not.COUNT 2 – THEFTThe Defendant demonstrated theft by taking money and not standing by and representing the Plaintiffthrough the fraudulent disputes. The money was taken willfully and maliciously knowing that the Plaintiff was notin Las Vegas where the charges occurred.The Defendant took the full amount of the money willfully and with intent not to provide any compensationrendered for no service or product that was received with Plaintiff having no knowledge that the charges wereoccurring in Plaintiff’s absence. The Defendant is in violation and breach of the client and bank fiduciary duty tofail in its bank responsibilities that are publicly known to all.DAMAGESWHEREFORE, Plaintiff seeks compensatory damages in the amount of $678.75 plus court costs for noservice or product received for fraudulent transactions done in Las Vegas, NV while the Plaintiff was home inNorthern MI that Huntington Bank holds a responsible of refunding. The Plaintiff is willing to take a lie detectortest proving that she had no knowledge of the transactions if Huntington will pay for it at $150.
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March 2021 by Sebastian Nash
Friendly bankers. They staff does a good job of remembering regulars. Short, to no waiting for assistance.
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March 2021 by Info ShortNorthPieceOfCake
Helpful and friendly staff.
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October 2020 by Theodore Manfrass
Kind and helpful staff. It’s definitely a more trafficked location than other branches and banks that are located in more suburban locations or stand along buildings. Only negative comment is that the staff does seem to change frequently at this location but the level of help and positive attitude never seems to change. Go elsewhere if you are offended by a 3 minute wait to speak with someone, this is a small office in a dense neighborhood. The convenience of location and friendly staff FAR outweighs the possibility of a short wait.
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August 2020 by DaveChristy B.
The absolute worst customer service of any company! They lost - literally had no idea where it was - over $12,000 of my money in bank to bank transfers during account opening. Upon account closure, when Sue R. of their Client Advocacy Group became rude and unhelpful, I had to contact the BBB and every email address I could find for the bank just to get a check sent to close the account, when I was willing to come pick it up last week and the same individual refused to arrange, stating that I could call myself - even after offering future assistance, that no longer stood when she knew I was closing the account, as I said I was when the money was initially lost. I have never left a Negative Yelp review, but never had an experience this bad.
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February 2020 by Vera Holowinsky
Managers constantly changing, poor follow through, also problems with Huntington website.
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January 2020 by Mike Will
This branch is a joke walk in to send a wire at 1:30 pm and there’s no one to send out a wire what kind of bank is this.
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September 2019 by Retta Gore
Terrible customer service! 5 teller stations with 3 open. 2 tellers help other customers while I stood in line 10 minutes before the teller that was open ask me to come up. I also was not greeted by staff; my first and last time visiting this branch.
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September 2019 by nuclei62 .
While like others Ive had some issues w HUNTINGTON BANK, over all I am good where I am after 7+ yrs with them. Yes, there are some fees that come up and you question them but thats part of the economy. Its your money, if youre arent happy w services at least talk to them b4 closing your account or posting about it on social media or Google reviews. I found just by walking in and talking to reps things get resoved quickly and to my satisfaction everytime. Their support for the community in Columbus, Ohio is AMAZING.
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April 2019 by Candie M.
I have seen the ugly side to this bank they are very unprofessional they like to talk to people like they are stupid please go somewhere else
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December 2018 by Smartfix Smartfix llc
I have been going to this bank for the past 5 years never had an experience like today...banker name Mark told me I didn't have an account with them and doesn't see anything on his computer, while I have my account pulled up on my phone...he was not interested in taking steps like calling they're 1800 number or whatsoever to the point where I just said forget it and walked out. Bad experience
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April 2018 by Shirley Ann
Worst customer service I've ever experienced. None of the 3 people I got transferred to during my 30 minute wait wanted to help with anything. Will not recommend or do business here ever again. Beware!!!
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March 2017 by Mitch Evans
Pleasant tellers do their best, but sometimes lines can't be helped. They really went out of their way to help update my account. My favorite local branch.