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August 2023 by Michael Anderson
Convenient location. Friendly staff.
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March 2023 by Frank B.
Absolutely the worst bank in the industry. Literally every other transaction gets flagged for "security" when using your debit card. Service to address sucks. Called nearly a dozen times before finally closing my account. Never have this issue with accounts at US bank or chase.
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March 2023 by Valerie Dodge
Terrible!
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March 2023 by megan crognale
I wish I could give 0 stars. My large check was deposited into someone else's account. I am the one that figured it out, not even the bank. 3 business days later and management is NO help. Give you the runaround and give you timelines that they don't meet. Now saying I won't have the money for another 3 days. YOU messed up and I am the one that is being punished. Absolutely ridiculous. All I can say is if you have a check that you need to deposit...DO NOT BRING IT TO THIS BRANCH.
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December 2022 by Tayler Johnstone
I had a wonderful experience with Taylor at this branch. She was so kind to me and very helpful. I will always see her for my Huntington needs.
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August 2022 by Elena Ojeda
Worst customer service. A branch with not even a single customer and a long wait just to let us know there is only one personnel of five available to do what we need but we had to still waiting. I won't ever come back to this branch.
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August 2022 by Bobbie Eisnnicher
I've always had a great experience for whatever reason I had to call or go into the branch.
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December 2021 by Adam Washington
Had a great experience opening up a new business account with Chris the Branch Manager. He went out of his way to make sure I had the right documents and spent more than an hour setting up my accounts and showing me ways to save time in my day. Thank you!
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September 2021 by Jordan Moyer
Put my check into another customer's account. 4 days later still not corrected. Manager extremely rude
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July 2021 by Erica Lerma
My boyfriend went to this bank to deposit money in my parents account while we didn’t have the account number we could verify all pertinent info. This bank refused us as “policy”. This branch could use a hard review on one fit “policy” if they CARE about people like they say they do. Chris branch manager hung up on me when I called in. Tiffany the service manager was who my boyfriend was dealing with. I called back and spoke to Crystal who was not sympathetic at all. People aren’t policy and you can do better as a company. I have also opened a complaint in consumer affairs. Two other branches have allowed us to deposit money. I have never heard of a bank refusing money!
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December 2020 by Rene Leroy
Worst Bank Ive ever dealt with. Both personal and business . Just tried to get coins for my business and the lobby is closed and then wait in a long line for the drive through teller and told I have to make an appt to come in to get coins. Seriously? I have to make an appointment to get change ?!?!? I need coins now, not tomorrow or the next day. I will be closing my accounts after this. They are the only bank doing this .
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December 2020 by RJ P.
Just your pretty standard, run of the mill branch. I've only had to go in a time or two, and both times the service was prompt and the employees were cordial and professional. I mostly utilize the drive up ATM when I do need to come to this location. The line at times can be long, but with all the businesses and the traffic in the area, that's to be expected. Speaking of traffic, this place can be a bit difficult to get in and out of at times. The entrance immediately off of Polaris parkway is supposed to be a one-way, enter only, but many ignore this and attempt to make a left turn from the exit, which blocks traffic onto Polaris and can create an issue. In order to leave the branch, you need to drive around it again and out of the back. Having a congested parking lot makes me avoid this branch and its ATM during peak traffic hours.
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July 2020 by Andrea Hall
What a wonderful customer experience during a challenging time... David was professional and thorough in explaining the process and next steps. He was attentive to my questions and made sure I not only understood but was also comfortable with the terms before moving forward. Thank you to both David and Nicolette for helping me with all of my banking needs and making me feel like your most important customer!
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July 2020 by Joey
I’m a new business owner and I have had incredible customer service from the staff. Particularly Vassily, he has taken the concept of customer service to the highest level and gone beyond what I would expect. It is the difference between local customer focused service and a large national where I would be more of a number and a statistic. Great Job Guys !
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June 2020 by Krista Prestier
I would like to especially thank Nicolette for her professionalism and help in all my banking needs. She is always attentive to my needs and guides me thru all of my banking issues. Her communication skills promptness are wonderful. I am very happy with Huntington and personal attention it offers me with the help of Nicolette..
