-
February 2024 by Kathy J.
Buyer beware does not honor return policy for damaged products! I purchased a dresser when we got home found and unpacked discovered it was defective had a hole in Two of the drawers I called customer service to ask for replacement parts they told me they are no longer making the dresser so destroy or donate the dresser they will refund my money awesome, Ikea emailed me the forms and I did.. Two months later no check recieved although they noted it was 'being mailed'. Now Columbus ikea decided would like the dresser back months later. And will not process the refund or replace the item - as the manger is oddly away everyone I call Terrible customer service Columbus is the WORST IKEA
-
February 2024 by Pat E.
This is a true story. I have been here several times. And i still have a hard time finding my way out! Always it takes a while to find what I am looking for. The arrows are meant to be helpful but not so much. The signage isn't either, even though they have a lot. DO NOT follow exit signs believing it will lead to exit. Usually it's the Emergency exit. This last time it took me about 10 minutes to find stairway leading down & out. And no i am not directionally challenged. Yes, There are some good buys here, especially if you are on a budget. Recommend shopping on line and doing pickup!
-
January 2024 by Jacob S.
Everything and anything you could want all with some assembly required. Very friendly staff, and always available. If your looking for a single piece of furniture, or a whole kitchen arrangement, IKEA can help. good quality products that will last if properly cared for. I do like their kitchen utensils, and all are very solid and sturdy. Overall, a very good place if you are looking to upgrade or just pick up something you've been looking for.
-
December 2023 by Rob Q.
1 star because only option for checkout is self-checkout. Store is clean and organized, but I do not want to check myself out at the end. There is always a problem with an item scanning properly. In my opinion it is a job for someone who works there...not a customer.
-
December 2023 by Lauren S.
As a military family, we move often. Ikea has always been our go-to when trying to make a house home. Their furniture and organizing abilities can be affordable. It can also be very expensive. It's hit or miss. This trip started with dropping off my daughter to the children's area. She normally loves it and I love that she's playing and having fun. The staff is very friendly. The lady working the restaurant cash register had the most beautiful singing voice. I honestly thought I was listening to the radio. She was super energetic. The only thing is she didn't give us our free drinks for Ikea family, even after scanning our card. The food is always good. I gave four because I really wish they offered to-go cups. Maybe that's an American thing, but I love shopping with my drinks. If you want to go drinks, you have to go downstairs to order. The food is yummy, but smaller portions. Be sure to try the Swedish dish.
-
December 2023 by Google user
Only second time at IKEA, stopped years ago right after they opened this location. The store is pretty cool. Do enjoy seeing how they have the different rooms set up. Interesting concept that's for sure. Enjoyed my time browsing, didn't see anything this time I couldn't live without. Have to put it on my agenda to try their food sometime as well.
-
December 2023 by Philip May
I like IKEA and what they offer. But this location seems to constantly be out of something any time I go there. This last time they were not only out of what I wanted but even the backups that I chose in case they were out. Good store, but needs stocked better.
-
December 2023 by Gwyn Meade
IKEA: 3 hours drive from our home, 4 hours shopping and enjoying their delicious food, 3 hours drive home. 100% Worth every moment!
-
November 2023 by Shreya T.
Ikea did not have a lot to offer this season, and the prices have gone way up. I was disappointed with this visit. Hope they improve soon.
-
November 2023 by Brian Dible
Only second time at IKEA, stopped years ago right after they opened this location. The store is pretty cool. Do enjoy seeing how they have the different rooms set up. Interesting concept that's for sure. Enjoyed my time browsing, didn't see anything this time I couldn't live without. Have to put it on my agenda to try their food sometime as well.
-
November 2023 by kelli k
Super store for unique, interesting and fun home furnishings. I live to come here to browse. It is a good way to get my steps and shop on!They have a nice place to eat and offer workshops to IKEA family members which is a membership anyone can job.They discounts run through the end of 2023.I recommend stopping here if you are interested in furnishing a room or just looking for a piece to compliment existing decor.
-
November 2023 by Bethany Janney
Always a huge selection of home goods, I almost always find something I didn’t know I needed lol. Love that they have EV charging stations near the entrance.
-
October 2023 by Queen JA
I am disappointed in ikea and will not be shopping here in the future. One week ago I purchased a full pax wardrobe system with doors. I was told that one door was out of stock and that I would need to purchase it at a later date. Through my own research I learned the item had been discontinued. Furthermore the replacement door is unavailable though I'm dubious that it can truly replace the missing piece given its different dimensions. Changing the dimensions for a "modular" system is poor design and lacks foresight. Also, since ikea was aware they would be discontinuing this piece the entire 29" system with doors should've been temporarily unavailable or at the very least someone should've warned me my closet would be unfinished for an unforeseeable or indefinite amount of time. None of this information was made available to me at the time of purchasing and instead my money and time were wasted. I'm completely unsatisfied with this convoluted process. I wish I would've used a closet system company instead. I absolutely would not recommend.
-
October 2023 by Rob Lermond
Not a big fan of the big overwhelming store. Selections are great and they will have what you want. No customer service. The whole time we where there not one employee spoke to us or asked if we needed help. Even when we checked out the lady did not speak to us. Very weird. So if you don’t mind shopping with no customer service and love looking for your own stuff out of their huge warehouse it not too bad.
-
September 2023 by wilana anderson
You will get lost in the store but it's okay because they have great items for everything you need inside and outside your home