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January 2024 by Khristine Hamilton
This is the best hotel ever!! It’s super friendly and there are walkable places to walk too:) I love how it looks like an apartment!!! I’m giving this hotel a Five Star Rating!!!!!Rooms: The rooms are very cozy and comfortable I love it!!!(:
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December 2023 by Margaret Fambrough
John and his staff does an awesome job taking care of the guests all r very
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December 2023 by Jason MacDonald
If you love smokers and loud noise, you will love this place. Management does not enforce the rule against smoking in the rooms or around the property. There are smokers often gathered around the exits and entrances, when there is clearly a sign prohibiting smoking within 150 feet of the doors. Management is also very lax about handling complaints. Unless you have no other option, I would not stay here.Rooms: Walls seem paper-thin. You can hear the TVs in the rooms next to you. If anybody above you walks very heavy, it echoes everywhere. Good luck getting any sleep.Walkability: Besides the low price, the only major selling point is its closeness to grocery stores and restaurants.Noteworthy details: If you're a non-smoker, don't stay here. That's all. If you have lots of kids, this is the hotel for you.
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December 2023 by K. Ash
Management does nothing about indoor smoking, alarms randomly blaring throughout the day and night (in every single room), paper-thin walls so be prepared to be closer than usual with your next door neighbor.Rooms: Old and rundownSafety: Dangerous location
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December 2023 by Mark Bradley
Sinking bathroom was leaking ask maintenance doesn't come in until Monday was told to put something underneath of the sink to catch the
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November 2023 by Kyaundra
I’ve been enjoying my time at InTowne Suites while I go through a difficult time. John his staff have been amazing! But John truly goes out of his way for his guests! The location is good and there is easy access to stores and entertainment. The non upgraded rooms are decent. I would only suggest a deeper clean of the sheets and mattress protector of the beds. Other than that I have no complaints.Rooms: Decent non upgraded roomsWalkability: Walkability to stores food and entertainmentFood & drinks: Easy access to decent fast food joints
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November 2023 by jose manuel fernandez
Good enough for the price. Doesn’t have 24/7 service and if you are staying for a extended period of time, housekeeping is a thing.
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October 2023 by Gli Moore
I love the location, off the expressways and in the heart of shopping and dining. Walkability is A+. All the staff is very professional. I am very please with my renovated studio room, tastefully decorated, quiet with great housekeeping service. I highly recommend this location for your extended stay needs.
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October 2023 by Hamza Ayad
Stayed here for a week truthfully if I could get a full refund I would rooms weren’t that clean check out and check in process are horrible and when I tried to check out because I leave to work before their office hours are open nobody answered tried to leave a voicemail and mailbox is full do not
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October 2023 by Levelle Johnson
The stay was good no problems every 1 minded there own business and stayed n there own lane so I recommend to go visit and stay service was goodRooms: Clean and quietNearby activities: In driving areaSafety: Police trolled the areaWalkability: Everything was cross the streetsFood & drinks: Everything was across the street
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October 2023 by Erica Goings
It's definitely a better choice than the other inntown in Columbus. I wish prices were a little lower.
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September 2023 by Brittany H
I checked in to room 231 on 08/23/2023 and although I paid for a week, I left on 08/25/2023 due to finding a bedbug in my bed after having been bitten up. Yes, you get to check the room before you accept it, but the issues I encountered weren't things you would catch with a passing glance. And despite actually physically capturing the offending bedbug to show them, they deny having them and denied me a refund for the remaining days. I have pictures and a video to submit once I figure out how. Keywords: bedbug, bed bug, chinchesOjo, me quedaba en el cuarto 231 en esta ubicación un par de días entre las fechas de 23/08/2023 y 25/08/2023 y me picó un chinche que encontré en la madrugada (el 24 ya me había picado pero no lo encontré hasta el día después). La oficina niega que hay y te va a rechazar un reembolso también entonces piénsalo dos veces antes de rentar una habitación aquí.Rooms: The room was not as presented, but at first glance, it was tolerable. The sink didn't drain well, there was a huge water spot in the shower from some sort of leak from above, the closet smelled strongly of feces as if someone had kept a pet in it, and I found a bedbug.Walkability: High walk ability, right across from a shopping center and next to several grocery stores and restaurants. Public transportation nearby as well.Noteworthy details: They have bedbugs that they do not see, so they deny them and will refuse you a refund.
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September 2023 by Andy D
I was thrown out of my room because I was 3 minutes. Never again. The managers name is the Dublin, Ohio location. I also called the COPS on this hotel.
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August 2023 by Nuff Said
New management has been extremely helpful and excellent! Any questions or concerns are dealt with immediately. Highly recommend anyone needing to Rent a room.
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July 2023 by Nicholas Maressa
UNDER NEW MANAGEMENT!!!! And let me tell you it is great. I have stayed here for awhile and when the old manager was here things weren't being done right. This is a new place now that this new guy took over. He fixed the holes in the parking lot, makes sure the halls are always clean and he doesn't deal with drama. This is a long term stay hotel so yes you are expected to support yourself with toilet papers and body wash and soap. If you don't like that then go down the street to another extended stay that will give you that stuff for an extra 200 a week. I have seen a real change here and it is all due to this new manager and I haven't even met him and already think he is great, keep up the good work and thank you for caringMost of the reviews on here are old and what these people complaining aren't telling you is when you check in they give you a key to go check out the room before you get it and tell you they don't supply toilet paper and office hours all before you pay so if they were that displeased they shouldn't have checked in.
