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November 2024 by George Smith
Ace was friendly, fast, and professional. He explained the paperwork thoroughly, and made sure I was pleased with my test drives. Sakeina was courteous and easy to talk to as well. If you're gonna go with a buy here, pay here, Byrider is the one to choose!
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November 2024 by red jackson
As always Josh came through and I was in and out
Thanks
I been buying cars from here since 1997
And when I tell you it’s worth driving here from the north side cause I use to go to the one on Moorse rd
And I can say that I never had a bad experience with any
But Josh always makes coming here special
He really takes his time with me and I pray he be here till I’m done paying for my jeep
Thanks Josh for your outstanding service service
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November 2024 by Kay Williams
This place took very great care me. Great customer service and very easy process. I appreciate the service!!
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November 2024 by Beulah Begly
Jd byrider always treats people fair. Their customer service is the best. They really care about their customers!
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October 2024 by Tracey Deshazer
The sales representatives did a great job and also the finance lady She did an excellent job
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October 2024 by Justin Tempson
Going here was the worst experience of my life. I would not reccomend anyone going here even if you are desperate because they are scammers who just want to get money out of you. They also are not upfront about alot of information. Please stay away from this place.
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October 2024 by Penny B
I am so impressed with Ronnie Bates sales assoc. and byrider dealership!! I wanted a Chrysler Town & Country they had it , miles were low, 2and a half yr warranty fantastic service ???? I couldn't be happier!!
Thank you!!! Update? Something isn't right about this place. I can't take away from how good Ron was but I missed one payment and we began getting threatening calls. Someone even came to my house. I know this because they were annoyed that the vehicle was in the garage. I'm posting this late because I ran across my original post and couldn't pass it by without warning people. Hopefully things have changed.
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September 2024 by Mariah Allison
From phone call from Bobby to an efficient meet and greet from Jeremy, and a professional wrap up with a sense of comfort from Jararee that is what good team work is all about. I came in nervous and left feeling confident. Even with restricted time I still have never felt more welcomed and at ease. They worked with me and made sure I was well taken care of. Thank you to all!!!
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September 2024 by Summer Wright
I went in scared and the guy that was there was Mr.Bates and Mrs.Andrews along with Mr.Obannon Helped me get into a whip and got me a beautiful deal ? Come down in find out what they can do for you ?
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September 2024 by Kaitlyn Jenkins
Jeremy was awesome . They addressed all of my concerns and got me in the suv I wanted. Thank you so much
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September 2024 by Abigaelle Joseph
Don’t ever, I mean ever buy a car from here. I bought a 2016 Kia Soul in 11/23. Kept up with the cars' routine maintenance, yet the transmission light kept going on and off. Found out I had to get a used engine (which had 40,000 miles on it already) by 03/24 that was covered under warranty. Okay…no problem. Still, the transmission light was coming on…but everything seemed fine until June (I am not a mechanic). I could hear a loud banging sound under the hood every time I would drive the car.. thought it might go away, so I did my oil change. Nope... On 07/09/2024, I went to a tech at Midas for a routine maintenance checkup and they couldn’t perform it…you know I found out? They told me whoever installed my new engine in March didn’t do it properly. There was a backed out screw that came loose which made the whole engine fall apart. This issue alone messed up my serpentine belt, my battery, my radiator, the engine itself and more! I told Josh Davis at the service center what Midas said and he advised me to tow it in so they can fix the problem. By this point the car had already shut off on me in the middle of the road. You’d think they’d do a diagnostic test on the vehicle to see what the real issue was, NOPE. So after “repairing” the engine issue, I did my own inspection before I pulled out of their lot because I just didn’t trust them anymore….then I saw my serpentine belt was FRAYED, the same frayed belt cause by that loose engine. Donald Woods, store manager, told me to keep the car overnight and they would fix all the remaining issues, you mean like do an inspection right? NOPE, not documented on the receipt either…instead they did “test drives”.
Next day I pick up the car, a brand new serpentine belt. Would you look at that? Tell me why two weeks later, my car breaks down again on the middle of the highway this time. Now I am responsible for repair costs because the warranty company won’t pay for a new engine due to “lack of oil change receipts”. The car never had issues with lubrication??? The issue was your mechanics not doing their job CORRECTLY! They never investigated the initial engine problem they caused- don’t let me mention if I were to drive off the lot with that frayed serpentine belt, that would’ve been twice the charge. Frauds!!!
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August 2024 by khris bridges
Came in and was well taken care of shout out Jeremy Lewis on the amazing customer service and hard work. Found a reliable car that fits my needs without the hassle
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August 2024 by Gregory Barrett
They were fast and very informative. Jeremy is a great guy
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August 2024 by Ronald Keaton
My experience at Byrider was smooth from start to finish. Jeremy and Ronny were very helpful in selecting the right vehicle, and the financing process was actually painless. I would recommend to anyone looking to rebuild your credit and get into a reliable vehicle.
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August 2024 by Island_2113 H
Ronnie was great! Got me into a car was able to drive off the lot! It was really fast and easy! I recommend this place! Ask for Ronnie! He the man!
