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January 2024 by Jessie villasenor
Danielle was amazing and fast at her work definitely recommend her jackson Hewitt office in Columbus, Oh
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April 2023 by Tyrone Ushry
Great Service.. Wonderful Atmosphere...Great Professionalism
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April 2023 by Elisa Settles
I was extremely satisfied with my service and Star was an excellent representation for you company. I do feel that your promotions should run thru the deadline. I had a promotion to help with the fee and it expired the day before I came back in to complete my filing..it went from half to 189.00 fee.
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March 2023 by Richard Hirsch
Very professional got my taxes done quick I'll be back
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February 2023 by Scott Brown
My tax preparer was exceptionally helpful, professional, organized, and personally dedicated to preparing my return as thoroughly and expediently as possible. Excellent experience, thank you and see you next year I hope!
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January 2023 by Rebel Kaii
I will always go to HJ because they have early refunding options and quick approval
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January 2023 by India Walker
Miss.Starr was amazing she didn't just do a girl's taxes she went above and beyond she called Miss Camille which was amazing as well and they work together to do everything they had to even know my taxes was a new lesson learned and gave her some more knowledge under her belt she didn't quit there she kept going it didn't stop until she got it right and I am ever so grateful thanks girl.. ?????
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May 2022 by Sassy Baby
NEVER go to this location!!Dropped off my tax papers. Called me on Easter Sunday , left vm they were done. I was unable to pick up on Easter. Went back next 3 days, to a closed office. No return phone calls. No info. Customer service chat confirmed my taxes were NOT filed. . Can't even attempt to do them myself because JH has all my documents!!Worst customer service ever. Calling attorneys just to get my W2's back.
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April 2022 by Tiaona Caldwell
Ms. Crystal was my tax preparer and she was awesome! Very friendly and welcoming! She is very knowledgeable! I would definitely recommend this office which is located in Town and Country shopping Plaza in Whitehall!
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March 2022 by Kaleb Sias
Jackson Hewitt was a rip off. Waste of time. I’m going to go else where or do my taxes myself after this one and only visit. Location was poorly kept, wait was too long for appointment, I don’t feeel like I got my maximum refund, and barely any questions were asked.
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March 2022 by Donna Parnell
There are only two people I will work with .They take care of me.One of them got me through a mess up by another staff . It's because of her help with that situation that gave me a reason to go back to get her or the other person l trust to do my return .
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February 2022 by Ema Austin
They always give the necessary time to complete your returns, and answer questions you may have. They also offer you every option to report all required income preventing errors if possible. I like that the convenience of the appointment flexibility. I agree that Crystal is definitely, “The Tax Whisperer.” Nicole was great to work with too!
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February 2022 by Sherita Rahmon
Crystal Thomas always do my taxes every year. She is friendly and quick, she will have you in and out in no time.
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January 2022 by Isaleen Sutton
The experience I had with JH was great as always. We’re very professional, polite and such a great vibe with helpful guidance throughout the process.
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April 2021 by Alice Graveley
Erni Lyle was both professional and knowledgable. Her customer service was outstanding. She was a breath of fresh air following a bad experience with a rude employee at the Town and Country office. I will be using the E.Main St. office in the future and highly recommend Erni.
