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December 2023 by Chess Puppeteer
Nearly two years later of me constantly calling they still haven't returned the money that they stole from me. I was "provided the service" only for the return to be rejected. When I tried to get everything fixed they went out of their way to lie about no such transaction occurring. It took my local bank providing the merchant ID and transaction number to get anywhere and they still never did a damn thing. Been doing my taxes myself and funnily enough have produced better results than their own employees ever since. I'll be leaving a review with a different account every year until my money is returned to me.
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April 2023 by Karen Cole
Kim is amazing. She was so kind and listened to our questions and concerns so patiently. Jackson Hewitt has certainly won our return visits by having a wonderful employee like Kim.
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April 2023 by Jeremy Hocker
Our appointment was on time, professional, and fast (as these things go). Both people we have worked with from this location were friendly and helpful.
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April 2023 by Kristine Snell
Everyone polite and prompt. Unfortunately the 1st preparer made a significant mistake in calculations and I had to come back another day when a more experienced preparer found and corrected the error . Caused me some anxiety but it was resolved .
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April 2023 by Bobbi “Bobbi J” Mayo-Smith
We were very please with Kim professionalism and great customer service on preparing our taxes. Thank you!
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March 2023 by Quincy Alexander
Jackson Hewitt is great at what they do.They comfortably help me put in my taxes.
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February 2023 by sherrece pugh
I love Jackson Hewitt I been a loyal customer for 5 years and I continue to be one I love the office on east Dublin grandville road they are amazing got me n and out and so professionally
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January 2023 by Brande Hawkins
Miss Kim was my tax pro. She was knowledgeable and fast. She had an upbeat attitude, and I appreciate how she handled everything.
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January 2023 by Juan M
The staff is very friendly always making sure everyone its OK kindly let's everyone know how long till it's there turn.very nice and professional
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December 2022 by Ana Gomez Miranda
The staff is very friendly always making sure everyone its OK kindly let's everyone know how long till it's there turn.very nice and professional
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May 2022 by Bob Manning
Thank you Kim and Mark for getting me taken care of so fast. Great team work.
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April 2022 by Stephen Kraus
Super friendly and courteous!But you can't file a return with crypto on it at this location
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March 2022 by Bettina Jones
I loved the service I got from mark
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August 2021 by Tina Taylor
Amy was courteous and very knowledgeable. It made the experience very easy and pleasing.
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April 2021 by RayNathan Scuggs
I’ve dealt with this office before and to be honest I really don’t have a good answer why I stopped going, my experience was the best and safe during my whole time at the office, I’ll be back next year.
