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February 2024 by Manny Diaz G
They are the best! They really treat him very well, and they also speak in Spanish. Enrique and Omar, when you go, ask for them! They will treat you very well, they helped me a lot with the engagement ring for my fiancee. I recommend it!
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February 2024 by Chelsea Stephenson
Enrique and Michelle are always helpful everytime I come to there store!
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December 2023 by Janell Collins (Genesis)
I was struggling with the website so I called the specific store and I was able to get everything I wanted, exactly the way I wanted it and it was a smooth pick up transaction. So very happy!
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November 2023 by Alexander Fiehrer
Walked in and was told to go look at the table of engagement rings. Zero customer service. Super rude and judgy
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November 2023 by Cathy P
Bought the Tag Heuer E3 from Omar a few months ago and he assured me if anything ever came up, he would do his best to take care of any problems. Here we are a few months later and just like he said, he called, coordinated, and assisted with great customer service. My watch is working with zero issues and Omar was there every step of the way. Amazing customer service!!
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October 2023 by Chis 13
Great Service, Friendly and Omar is great, very nice very genuine. We feel like we know him!
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July 2023 by Seth
I haven’t worn my wedding ring even though I’ve been married over a year because Jarod’s told me to take the ring that was too big to get married in and they would exchange it for the proper size when the right size was available. They’ve never called me. I’ve taken my wife’s rings to Jarod’s 2x to get cleaned and reminded them about my ring but now they’re trying to tell me too much time has passed and it’s not returnable. How unprofessional.
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May 2023 by Emily Lundquist
Jared did such an amazing job on both my fiancé and my wedding ring! It was overall the absolute best experience I have ever had with a jeweler. Enrique was knowledgeable, helpful, and the rings are perfect! We are so happy!!! I will recommend Jared to all my family and friends.
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February 2023 by Steph
I brought my heirloom ring in here to see if they could fix it as one of the diamonds fell out of the inset bands. This ring has 7 sapphires and three rows of diamonds around it. A really nice lady attended me quickly but then came back and advised I go to a "mom and pop shop" to see if one of those places could fix it. Apparently, they weren't "comfortable" fixing this ring because it was older, and they thought they would do more harm than good. Unbelievable, I am not about to take an HEIRLOOM ring to some "mom and pop shop!". I took it to Kay Jewelers right across the street and they did an AMAZING job REFURBISHING the ring, which was a service that wasn't even offered here at Jared.I'm really happy that I went with KAY (trusted brand for me) and that I was turned away from Jared. My ring has never looked better! Thank you, Jared associates, for directing my business elsewhere!!
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December 2022 by Jeffery Tincher
Do not buy from this company!They are not honorable in their customer service. Purchased a diamond bracelet for my wife as a anniversary gift knowing it would need to be sized. Sales clerk said no problem, bring it back and we’ll take care of you…Now they want to change me $150.00 for the repair, not sizing. Hence, the bracelet has never been worn…
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December 2022 by Justus Roper
I would recommend Jared to any of my friends of family. We worked with Enrique and he was kind and patient about helping us pick the perfect product. He made sure that if he was going to sell us something we were 100% happy with it and I can’t appreciate that enough. He was never pushy or rude and the entire experience was amazing and I will shop with Jared for all my jewelry needs going forward.
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December 2022 by F W
First..I want to apologize for posting so late. When people assist in bringing happiness in your life and assisting others to show the love they have for you …let it be known. So Jared is completely awesome…why…because of awesome employees…and heck yes, awesome jewelry. I was blessed to be blessed with both. I met Michele and Enrique at the Polaris location a few months ago with my boyfriend now fiance to try on engagememt rings. They truly were awesome. My fiancé ended up coming back interacting with mainly Michele who assisted him with picking out a stunner..yes… STUNNING. My fiancé with Michele’s ⭐️ 5 star assistance nailed it… you can indeed see my ring from 10 tables away. Much appreciation… Thank you from my heart, looking forward to getting to wedding bands from you!!! -Be blessed ???
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October 2022 by Laurie Hartley
Omar replaced a watch band on my fathers service award Tiffany watch. He and Lisa are always willing to help, and make suggestions, I really appreciate it!
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July 2022 by Jeff Grubb
Let me post a follow up review of Jared’s on Polaris Parkway.. a few days ago I picked out a piece of jewelry. Omar Hernandez and Lisa Reece were once again extremely helpful. I wanted to use the 12 months interest free financing but there was an issue with the Jared’s credit card computer system, Omar was very patient with the phone representative maneuvering through the proms to rectify the problem.For the record, I have been shopping this location for over 25 years. The first piece I bought was a Rolex watch and immediately was hooked. In my experience is it doesn’t matter the price range of the jewelry, I get attentive and courteous help every time I go. I never worry about high pressure sales when just browsing or shopping for a little something - something. Lisa has been like a personal shopper for me, she knows my taste and helps me pick out beautiful things. Omar is extremely knowledged in the jewelry industry and has educated me on numerous types of stones and settings. As long as the budget allows I will be a lifetime shopper at this location of Jared’s.
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May 2022 by Tyann McKenzie
I picked out a loose diamond and setting in March with my boyfriend and still don't have my ring! They have messed up putting it in the correct setting 3 times now! One of the attempts, they put it in a different setting than what I picked out. I'm still waiting for the 4th band to come in! My boyfriend has not proposed because I don't have the correct band. They have delayed my engagement and all I've heard is sorry... I'm shocked at their incompetence and beyond furious!!!
