JCPenney Optical offers comprehensive eye exams, a wide selection of eyewear and sunwear, and competitive pricing on contact lenses. Customers have praised the business for its helpful and patient staff, particularly an optician named Patience. Reviewers have mentioned that Patience is easy to work with, sweet, and makes sure any issues are resolved. The business has been noted for its professional and knowledgeable optometrist, Dr. Bowen, who takes the time to get to know families and work patiently with children. Overall, JCPenney Optical is commended for its excellent customer service and high-quality products.
They have a good choice of frames. What made the experience a 5 star for me was Patience. She is so easy to work with. Very helpful and sweet. She made sure any issues I had were resolved with no worries or stress on my part.
May 2023
I called with a contact lens issue and Miss Patience was lovely and so helpful. Very thankful to her !
December 2018
Very friendly staff. No high pressure sales. Definitely will return.
