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December 2023 by Valerie B.
$84,500,000,000 Exits JPMorgan Chase, Wells Fargo and Citigroup in Three Months As Depositors Take FlightThree of America's biggest banks just watched $84.5 billion worth of deposits disappear in a single quarter.JPMorgan Chase, Wells Fargo and Citi all recorded an outflow of deposits in Q3, according to each bank's most recent reports.JPMorgan Chase's new Q3 earnings report details a $31 billion decrease in deposits from $2.387 trillion to $2.356 trillion. Wells Fargo reported a $7.1 billion decrease from $1.3474 trillion to $1.3403 trillion, while Citi recorded a $46.4 billion drop from $1.3199 trillion to $1.2735 trillion.I am sorry but Chase Bank is losing many business customers in Charlotte, NC and the Carolinas including myself, Valerie Bocz.Reason: I sent a complaint to Jamie Dimon, President and CEO of Chase Bank concerning a Chase Bank Credit Card FRAUD with Israeli companies on 9/28. I also sent a complaint to the following: Executive Office (Mail Code OH4-7120), 3415 Vision Drive, Columbus, OH 4321. This was a waste of time and effort. See report below.Recent victim of a Chase Card Credit Card Fraud, Case #ECW230731-01668. Chase Bank is aiding and abetting Israeli Criminal companies with the Credit Card in the amount of $5,000. This is an ongoing case and I subsequently closed my Credit Card and Checking/Savings account with Chase Bank.
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March 2023 by John Jeffers
Great security and employees
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October 2022 by Kome Ahode
Worst csr
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August 2022 by Kome Ngeh
Worst csr
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June 2022 by Ellie Y.
Looking for a Bank to establish a family Trust? Keep looking! Our family had a Trust with them for over 25 years. As they were a fiduciary, I never worried about them as LEGALLY they had to put our needs first. Guess what? The Trust only grew by 4.6 percent annually during historic stock markets highs over the last 25 years. Of course they had JPMorgan proprietary funds in the Trust. What's good for JP Morgan is good for their clients, right? The 4.6 growth is far less than ANY benchmark. Do not use them. Local Trust Company's overall do far better for their clients than large banks nationwide. During my research I also discovered JP Morgan was fined by the SEC for $250 million for fiduciary issues in the last couple of years. Now you know!
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March 2022 by Michael Beers
Didn't pay my insurance on time, can't get a hold of a real person to talk to, call back system doesn't work. No chat support. Useless help options on line. Surprise, a bank with trash customer service.
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March 2022 by Troy Lawson
Stay away from Refinancing with JP Morgan Chase.
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March 2022 by Regina Dorst
I loved it but was not able to work due to medical reasons
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September 2021 by Geovanna V.
They don't care about people. Fiancé with Logix credit union instead. Chase ruined my credit score. They didn't pickup the phone to warn me. I was scammed. They don't care.
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March 2021 by Vanessa C.
Chase bank customer service is terrible. Every time I have an issue and I call them, they put me on hold and transfer me from department to department. Eventually they just hang up on you. They don't even resolve your problem. They claim the calls drop. Yeah right, every time. Every time I call, I spend about 1 - 2 hours on hold or trying to call back. Time to switch to another bank with better customer service.
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March 2021 by Nancy D.
I have just had the worst experience of my life trying to refinance my mortgage. I have been a Chase customer for over 25 years and am very pleased with my branch on Lyons Ave in Newhall, California. I had my mortgage with Chase and thought it would be easy to refinance thru them. The Home Lending Advisor I was assigned was horrible. The loan seemed to stall continually and only moved along when I contacted him directly. We own the home jointly with our Daughter and Son-in-law and they still have a lot of student loan debt. He indicated that our debt to income ratio was a problem and made us pay off over $20,000 in student loans (we have more than that in savings). After over 6 months he said our debt to income ratio was a problem even when our only remaining debt was our one mortgage (no car loans, no student loans, literally nothing else). They closed the application and we contacted Zillow. Zillow closed within 30 days without even using my income - they were a dream! Our daughter was able to get $17,000 of the student loan debt payment reversed and Zillow still closed the refinance. I have bought numerous homes in my lifetime and refinanced more than a half dozen times - it's always a lot of work but I never felt it wouldn't go through. I am more disappointed in this past experience with Chase's advisor then at any other financial experience of my life. I will never use Chase for anything like this again.