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December 2023 by PROFESSOR X
I came here and applied for the secured credit card on November 18th. I was notified by e-mail from the banker on November 21st that took my application that I was denied. Despite that, I never received my denial letter in the mail. A month later, I call up the credit card department and the rep that I spoke to, Ms. Lauren, informed me that there was no application on file. This concerns me a great deal, especially since Key Bank has forfeited my $200 sign on bonus on top of this Secured Credit Card discrepancy on top of this. I'm angry that this bank has stuck me with just a debit card and that I'm on the verge of switching my direct deposit to SoFi.
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May 2020 by Mackenzie Cass
I just had my first experience with KeyBank this morning and Abby was so friendly and helpful! Highly recommend!
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March 2019 by Bob Roehm
When I had inherited [immediately after my birth] a small amount of money from a great-grandfather who I had never met, that money had been deposited into a newly-opened savings account at Ohio State Federal Savings and Loan. I still remember the tall building at the southwest corner of N. Third St. and Gay St. [in downtown Columbus] where Ohio State Federal's main office had been.
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February 2019 by Sophia Vaughan
I normally go to the branch on 5th avenue, but stopped here while running errands to deposit some cash. I had an issue with the ATM, but the staff was very helpful in getting it fixed and getting my money into my account.
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February 2019 by Ed Lukens
I have appreciated their helpful staff.
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September 2017 by Eric Hood
Key Bank is about twenty years behind every other bank. They don't help their customers. I would not recommend them for loans or lines of credit. They are a predatory bank. Beware of this bank.
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September 2017 by Christopher Cerni
Great bank for investments and lending. The hole team is very helpful and go the extra mile.
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August 2017 by Ryan Rowland
Terrible customer service, terrible relationships manager John, gave me nothing but trouble and lied to me today. I've been with Key for FIVE years and never have met someone or even a whole branch more disrespectful than this branch. Highly against banking with Keybank.
